Resident Experience & Leasing Consultant

Berkshire Group, LLC; Reading; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

3 weeks vacation

Personal development plans

Health insurance

25% rent discount

Job summary

Berkshire Residential Investments in Reading is seeking a Leasing Consultant (Sales & Resident Experience Consultant) to lead the property’s leasing efforts and elevate resident experience. You will engage prospective residents, conduct tours, and collaborate with the team to close leases while delivering exceptional service.

Ideal candidates bring 2+ years in customer service, are energetic, and fluent in English.

Qualifications

• Minimum two years of transferable customer service experience.
• Ability to adapt to new technologies.
• Excellent written and verbal English communication.

Responsibilities

• Lead daily leasing activities to drive occupancy and resident satisfaction.
• Maintain a professional, welcoming leasing office and engage prospective residents.
• Host tours of property models and ensure displays are inviting.
• Monitor local market conditions and share insights with the Property Manager.
• Provide excellent customer service to residents and team members.
• Demonstrate strong administrative skills with attention to detail.

Skills

Customer service

Adaptability

English proficiency

Job description

Berkshire Residential Investments in Reading is seeking a Leasing Consultant (Sales & Resident Experience Consultant) to lead the property’s leasing efforts and elevate resident experience. You will engage prospective residents, conduct tours, and collaborate with the team to close leases while delivering exceptional service.

Ideal candidates bring 2+ years in customer service, are energetic, and fluent in English.