Resident Experience Coordinator - Flexible 12-Month

Housing 21; Horley; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Holiday Pay

Occupational Sick Pay

Occupational Maternity Pay

Health Cash Plan

Blue Light Card

Car Lease Scheme

Cycle to Work Scheme

Employee Assistance Programme

Training and development

Job summary

Housing 21 is seeking a Resident Experience Co-Ordinator for a 12-month fixed term contract in Horley, UK. You will plan and deliver a meaningful activities programme to promote social inclusion and resident involvement, co-producing ideas with residents.

You will collaborate with external partners to enhance community engagement and help develop engagement models and procedures. This role focuses on improving wellbeing for older residents.

Qualifications

• Good knowledge of older people and related issues.
• Experience working with vulnerable people.
• Digital skills including Microsoft Office (Excel, Word, PowerPoint, Outlook, MS Teams).
• Experience delivering activities/events for diverse audiences (desirable).
• Proven track record in inclusive wellbeing activities and managing budgets (desirable).

Responsibilities

• Develop and deliver a high-quality, meaningful activities programme for residents.
• Promote social inclusion and co-produce activities with residents.
• Engage external stakeholders to encourage community participation.
• Assist in developing models and procedures for effective engagement.

Skills

Older people knowledge

Vulnerable people experience

MS Office

Activity/event planning

Budget management

Tools

Microsoft Office

Job description

Housing 21 is seeking a Resident Experience Co-Ordinator for a 12-month fixed term contract in Horley, UK. You will plan and deliver a meaningful activities programme to promote social inclusion and resident involvement, co-producing ideas with residents.

You will collaborate with external partners to enhance community engagement and help develop engagement models and procedures. This role focuses on improving wellbeing for older residents.