Resident Experience & Community Operations Manager

CIH International Housing Group; Ashford; On-site; GBP 34,000 - 52,000; Full time

Job summary

Greystar UK is seeking a Community Manager to run an autonomous business unit, overseeing daily operations, staff, and resources to achieve budgeted financial and occupancy goals. You will foster a vibrant, safe, and welcoming community that residents enjoy being part of.

Lead the team, manage vendor relationships, and partner with marketing to drive leasing strategies while ensuring regulatory compliance and high service standards.

Qualifications

• Experience leading a team in property or similar environment.
• Strong budgeting and financial reporting ability.
• Proven skills in tenant relations and resident experience.

Responsibilities

• Lead the team to deliver service excellence and meet occupancy and revenue targets.
• Partner with marketing to shape local leasing strategies and campaigns.
• Manage budgeting, reporting, and P&L reviews with stakeholders.

Skills

Team leadership

Budget management

Tenant relations

Marketing collaboration

Regulatory compliance

Tools

Microsoft Office

Property management software

Job description

Greystar UK is seeking a Community Manager to run an autonomous business unit, overseeing daily operations, staff, and resources to achieve budgeted financial and occupancy goals. You will foster a vibrant, safe, and welcoming community that residents enjoy being part of.

Lead the team, manage vendor relationships, and partner with marketing to drive leasing strategies while ensuring regulatory compliance and high service standards.