Leasing & Community Operations Lead

Greystar (International); Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive pension

Healthcare

Holiday allowance

Job summary

Greystar is seeking an Assistant Manager to coordinate leasing and reservations and support the Community Manager in day-to-day portfolio operations. You will drive revenue, occupancy, and resident satisfaction through proactive engagement, timely responses, and effective team collaboration.

You will work closely with residents and staff, handling inspections, payments, and on-call duties while contributing to budgeting and reporting processes.

Qualifications

• Solid general education with proficient MS Office knowledge.
• Familiarity with property operation systems.
• Strong customer service in customer-facing environments.
• Fluent English, both written and spoken.
• Excellent organizational and multitasking abilities.

Responsibilities

• Coordinate leasing and reservations activities to meet budgeted revenue and occupancy goals.
• Assist Community Manager with communications and team development.
• Monitor payments and rent arrears to promote tenancy revenue.
• Conduct periodic inspections and ensure health and safety compliance.
• Prepare weekly/monthly reporting and maintain accurate property data.
• Support resident events and lead leasing activities including viewings and conversions.
• Develop local knowledge on amenities and travel options for residents.
• Stay informed about market conditions and competitor activity.
• Assist with on-call duties for out-of-hours support.
• Contribute to annual budget preparation and financial management.

Skills

Customer service

Team player

Autonomy

Fluent English

Organisation

Numerical skills

Cultural awareness

Flexibility

Stakeholder focus

Education

General education

Tools

Microsoft Office

Property management systems

Job description

Greystar is seeking an Assistant Manager to coordinate leasing and reservations and support the Community Manager in day-to-day portfolio operations. You will drive revenue, occupancy, and resident satisfaction through proactive engagement, timely responses, and effective team collaboration.

You will work closely with residents and staff, handling inspections, payments, and on-call duties while contributing to budgeting and reporting processes.