Resident Experience & Building Ops Lead | 10% Bonus

The People Pod; Barnsley; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Performance bonus

Benefits package

Job summary

The People Pod in Sheffield is seeking an Assistant Building Manager to oversee day-to-day operations of a premium residential building on a 12-month contract. The role focuses on hotel-style service, hands-on leadership, and delivering a vibrant resident experience.

You will lead a customer-facing team, coordinate facilities and safety, and help maintain a busy, sociable environment with high-energy hospitality across shifts.

Qualifications

• Experience managing teams in hospitality or premium residential/serviced environments.
• Ability to deliver hotel-style service and proactive guest engagement.
• Strong organizational and safety/compliance awareness.

Responsibilities

• Help run day-to-day operations of a premium residential building.
• Lead from the front to get the best from the team and deliver a brilliant resident experience.
• Ensure the building looks, feels and operates at its best and coordinate facilities.
• Involve in events and community building, manage contractors and health & safety.
• Respond to daily challenges with decisive problem-solving and accountability.

Skills

Leadership

Customer service

Hospitality experience

Operations management

Job description

The People Pod in Sheffield is seeking an Assistant Building Manager to oversee day-to-day operations of a premium residential building on a 12-month contract. The role focuses on hotel-style service, hands-on leadership, and delivering a vibrant resident experience.

You will lead a customer-facing team, coordinate facilities and safety, and help maintain a busy, sociable environment with high-energy hospitality across shifts.