Assistant Building Manager - Guest-Focused Ops Lead

IWFM; Sheffield; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Performance bonus

Excellent benefits

Job summary

IWFM is seeking an Assistant Building Manager in Sheffield for a 12 month contract. You will help run a premium residential building with hotel-style service, engaging a young resident community and leading a client-facing team.

The role focuses on hands-on operations, people leadership and delivering an exceptional resident experience. Expect varied shifts, a dynamic environment and real opportunities to build a career in facilities management.

Qualifications

• Experience leading a front-facing team in a busy building or hotel setting.
• Strong customer service ethos with a focus on resident experience.
• Proven ability to manage operations, safety, and facilities.

Responsibilities

• Assist the Building Manager with daily operations of a premium residential building.
• Lead from the front to maximise team performance and guest satisfaction.
• Create a genuinely brilliant resident experience through service excellence.
• Coordinate events, engagement and community activities within the building.
• Oversee maintenance, contractors and facilities coordination.
• Ensure Health & Safety, compliance and operational standards are followed.
• Resolve issues promptly and make decisions to keep operations running smoothly.

Skills

Leadership

People management

Customer service

Hospitality operations

Team development

Job description

IWFM is seeking an Assistant Building Manager in Sheffield for a 12 month contract. You will help run a premium residential building with hotel-style service, engaging a young resident community and leading a client-facing team.

The role focuses on hands-on operations, people leadership and delivering an exceptional resident experience. Expect varied shifts, a dynamic environment and real opportunities to build a career in facilities management.