Resident Experience Advisor – Student Housing

Student Roost; Coventry; On-site; GBP 12,000 - 15,000; Part time

Job summary

Student Roost is seeking a Customer Service Advisor for The Oaks in Coventry. You'll be at the heart of creating an exceptional resident experience, offering support, safety, and a sense of community throughout their journey with us.

Roles operate on an annualised hours model with hours distributed across the year; salary remains consistent monthly. DBS check required. The employer is a Disability Confident Committed Employer, fostering inclusion and belonging for students.

Qualifications

• DBS check required for successful applicants.
• Annualised hours model with flexible distribution of hours across the year.
• Disability Confident Committed Employer promoting inclusive, diverse workplace.

Responsibilities

• Deliver friendly, supportive customer service to residents, ensuring safety and a sense of community.
• Be at the heart of creating an exceptional resident experience throughout their journey with us.

Job description

Student Roost is seeking a Customer Service Advisor for The Oaks in Coventry. You'll be at the heart of creating an exceptional resident experience, offering support, safety, and a sense of community throughout their journey with us.

Roles operate on an annualised hours model with hours distributed across the year; salary remains consistent monthly. DBS check required. The employer is a Disability Confident Committed Employer, fostering inclusion and belonging for students.