Resident Advisor - Student Accommodation

Pertemps Bond; Wembley; Presencial; GBP 14.000 - 21.000; Jornada completa

Descripción de la vacante

Pertemps Bond is seeking a temporary Resident Advisor for their student accommodation site in Wembley. The role is full-time temporary to start ASAP, with shifts across 7 days and pay at £12.71 per hour.

You will be the first point of contact for residents, delivering excellent customer service via email, phone, and in person, assisting with check-in/out, room preparation, luggage handling, and front-of-house operations.

Formación

• Customer service experience in a people-focused environment.
• Confidence using Microsoft Office and general IT systems.
• Strong ability to handle queries and provide appropriate solutions.
• Clear, confident verbal and written communication.
• Excellent organisation and time-management.
• Ability to work independently and proactively.
• A polite, friendly and approachable manner.
• Strong interpersonal skills.

Responsabilidades

• Supporting the check-in and check-out process.
• Ensuring rooms are clean, prepared and ready for new arrivals.
• Assisting residents with luggage and general enquiries.
• Maintaining a welcoming, professional and efficient front-of-house environment.

Conocimientos

Customer service

IT systems

Communication

Organization

Time management

Independent

Approachability

Interpersonal skills

Herramientas

Microsoft Office

Descripción del empleo

Resident Advisor – £12.71 per hour – Temporary – Student Accommodation Wembley A leading student accommodation provider is seeking a temporary Resident Advisor to support operations at their site in Wembley. This is a full time temporary role to start ASAP working shifts across 7 days per week, paid at £12.71 per hour.

About the Role

The Resident Advisor will act as the first point of contact for residents, delivering exceptional customer service via email, phone and face‑to‑face. Responsibilities include:

• Supporting the check‑in and check‑out process
• Ensuring rooms are clean, prepared and ready for new arrivals
• Assisting residents with luggage and general enquiries
• Maintaining a welcoming, professional and efficient front‑of‑house environment

About You

The ideal Resident Advisor will bring:

• Customer service experience in a people‑focused environment
• Confidence using Microsoft Office and general IT systems
• Strong ability to handle queries and provide appropriate solutions
• Clear, confident verbal and written communication
• Excellent organisation and time‑management
• Ability to work independently and proactively
• A polite, friendly and approachable manner
• Strong interpersonal skills

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