Resettlement Officer

Suffolk County Council; Bury St Edmunds; Remote; GBP 31,000 - 34,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Life assurance

Flexible working

Agile working

Rail/bus discounts

Health & wellbeing

Learning culture

Job summary

West Suffolk Council is seeking an enthusiastic Resettlement Officer to join the Advice and Prevention team. You will work with vulnerable people to relieve homelessness and help them move to more suitable accommodation by supporting personalised housing plans and coordinating access to services.

We are looking for a self-motivated, creative team player who can develop strategies with customers in temporary accommodation or at risk of homelessness. Full details are in the job description.

Qualifications

• You should be a self-motivated person and be able to develop strategies with customers to find housing solutions whilst in temporary accommodation or those at risk of homelessness.
• You should be creative and an excellent team player.

Responsibilities

• Work with vulnerable people to relieve homelessness and support them to move on to more suitable accommodation.
• Assist and encourage customers to meet their personalised housing plans and help them access support from a wide range of agencies.

Job description

• West Suffolk Council
• Address: Bury St Edmunds, Suffolk IP33 3YU
• Salary: £30,515 - £33,673 per annum plus excellent employee benefits package
• Hours: 37 hours per week
• Contract: Permanent, required as soon as possible
• Reference: 0021

West Suffolk Council are seeking to recruit an enthusiastic Resettlement Officer to work alongside our Advice and Prevention team with a responsibility to work with vulnerable people to relieve homelessness and to support them to move on to more suitable accommodation. This will be achieved by assisting and encouraging customers to meet their personalised housing plans and helping them to access support from a wide range of agencies.

What you will need:

You should be a self-motivated person and be able to develop strategies with customers to find housing solutions whilst in temporary accommodation or those at risk of homelessness. You should be creative and an excellent team player.

Please refer to the job description and person specification for full details of this exciting opportunity.

Why work for us?

Our benefits include:

• holiday entitlement of 25 days, increasing to 29 days after 5 years (pro rata if part time) plus bank holidays (with an option to buy up to 10 extra days each year subject to approval)

• generous pension scheme – contribute between 5.5% and 6.8% (depending on your salary) and the council will contribute 16.4%

• life assurance – a payment of three times your annual salary

• flexible working options to enable work/life balance

• agile working - ability to work in the office and from home

• access to a unique employee benefits package which includes discounts and cashback on supermarkets, high street shops, holidays, mobile phones, electrical goods, savings and loan schemes and many other products and services

• salary sacrifice benefits including Cycle to Work scheme, Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and repay through your monthly salary)

• rail and bus staff discounts

• a range of Health and Wellbeing initiatives including an employee assistance programme

• discounted membership at Abbeycroft Leisure centres

• A culture of learning inspiring staff to focus on continuous learning

• modern office accommodation.

To find out more

For an informal discussion and further information please call Ann Laird, Senior Resettlement Officer, on 07971 535541.

West Suffolk Council has been rated in the top 10 district councils for climate action (Climate Scorecards 2023) and as a member of UK100 has demonstrated its commitment to a rapid transition to Net Zero with Clean Air in our communities. The council has declared a climate and biodiversity emergency and is committed to working towards net zero emissions by 2039.