Reservations & Events Sales Coordinator

DoubleTree by Hilton Newcastle Airport; Newcastle upon Tyne; Vor Ort; GBP 21.000 - 29.000; Vollzeit

Benefits dieser Stelle

Wagestream pay access

Discounted hotel stays

50% off food & beverage

Zusammenfassung

Cairn Group at Newcastle International Airport is seeking a Reservations and Events Coordinator to support bookings from enquiry to completion, coordinating with internal teams to ensure a seamless guest journey.

You will handle calls and emails for room reservations, groups and events, upsell facilities and packages, input accurate data, and maintain strong client relationships to maximise revenue.

Excellent communication and IT skills are essential in a busy, team-driven environment.

Qualifikationen

• Excellent communication and guest service skills.
• Knowledge of market trends in hospitality.
• Calm under pressure with strong time management.
• Willingness to upsell and build client relationships.

Aufgaben

• Support reservations, meetings, and events from enquiry to completion.
• Coordinate details with internal teams and input bookings accurately.
• Respond to calls and emails for room reservations, groups and general information.
• Upsell hotel facilities, packages, and add-ons.
• Maintain accurate systems and data to maximise revenue.

Kenntnisse

Excellent communication

Market knowledge

Flexible & adaptable

Attention to detail

Creative thinking

Teamwork

IT skills

Jobbeschreibung

Cairn Group at Newcastle International Airport is seeking a Reservations and Events Coordinator to support bookings from enquiry to completion, coordinating with internal teams to ensure a seamless guest journey.

You will handle calls and emails for room reservations, groups and events, upsell facilities and packages, input accurate data, and maintain strong client relationships to maximise revenue.

Excellent communication and IT skills are essential in a busy, team-driven environment.