Reservations Coordinator at Radisson Blu Waterfront Hotel Jersey

Government of Jersey; Jersey Marine; On-site; GBP 26,000 - 38,000; Full time

Job summary

Government of Jersey is seeking a Reservations Coordinator to drive revenue growth across meetings, events, and bedrooms, while delivering exceptional guest experiences.

You will support the sales team, generate leads, maintain function sheets, build relationships with key clients, seek feedback, and contribute to staff training within the Meetings and Events Team. This role focuses on delivering outstanding service and consistent revenue results.

Responsibilities

• Maximize meeting, events, and bedroom revenues.
• Supports sales team by generating leads and assisting all team members in doing so.
• Ensures all function sheets are maintained and up to date and communicated to operational departments within a timely manner.
• Promotes and delivers a pro-active sales culture.
• Builds and maintains relationships with key clients.
• Actively seeks out feedback throughout and post meeting or event.
• Supports strategies to improve and enhance our guest’s experience.
• Plays an active role in department training.

Job description

As a Reservations Coordinator, you bring an exceptional level of ambition, a results-driven mindset, and a genuine passion for crafting extraordinary experiences for our clients. Your expertise and dedication will play a pivotal role in elevating our Meetings and Events Team to new heights.

• Maximize meeting, events, and bedroom revenues.
• Supports sales team by generating leads and assisting all team members in doing so.
• Ensures all function sheets are maintained and up to date and communicated to operational departments within a timely manner.
• Promotes and delivers a pro-active sales culture.
• Builds and maintains relationships with key clients.
• Actively seeks out feedback throughout and post meeting or event.
• Supports strategies to improve and enhance our guest’s experience.
• Plays an active role in department training.