Repairs Supervisor

TN United Kingdom; Walton-on-Thames; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Repairs Supervisor to lead a dedicated team in delivering high-quality maintenance services. This role involves managing work schedules, ensuring adherence to performance targets, and representing the company at client meetings. The ideal candidate will have a strong background in social housing and trade knowledge, along with essential qualifications such as SSSTS. Join a forward-thinking team committed to excellence and make a significant impact in the community.

Qualifications

• Experience in social housing management and trade knowledge is essential.
• Full UK driving licence required for the role.

Responsibilities

• Manage a team of approximately 10 reports in delivering reactive maintenance.
• Ensure high-quality service by adhering to company procedures and standards.

Skills

Team Management

Trade Knowledge

Work Scheduling

Customer Satisfaction

Education

SSSTS Qualification

SMSTS Qualification

Asbestos Awareness (UKATA)

Job description

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We have an opportunity for a Repairs Supervisor to join our Wates team within our Responsive Maintenance division. The role is based out of our Walton-On-Thames office, so local candidates to the KT12 area are preferred.

The successful candidate will partner with one of our long-term social housing partners, managing a team of approximately 10 reports. Key responsibilities include delivering reactive and some planned maintenance to residents.

We are seeking an experienced supervisor from a social housing background with trade knowledge.

Key Accountabilities

1. Ensure high-quality service by managing work scheduling in accordance with company procedures, standards, and SLAs.
2. Represent Wates at client and resident performance meetings as requested by the Operations Manager.
3. Manage the responsive repairs function to meet performance targets.
4. Manage material costs effectively and ensure adherence to correct processes and procedures.
5. Monitor work quality through inspections, inspection reports, KPI analysis, and customer satisfaction surveys.
6. Lead and develop your team, determining optimal employment levels to provide the service.

Minimum requirements: Full UK driving licence and SSSTS qualification.

Preferred additional qualifications include SMSTS, Asbestos awareness (UKATA).

Due to the nature of the position, a Basic Disclosure and Barring Service (DBS) check will be required at offer stage. Applicants with criminal convictions will be assessed individually. We do not discriminate based on criminal records. Additional pre-employment checks may apply.

For more information on the checks involved, please visit: National Security Vetting.