Repairs & Stakeholder Liaison Coordinator

Metropolitan Thames Valley; Southgate; On-site; GBP 33,000 - 36,000; Full time

Job summary

Metropolitan Thames Valley is seeking an organized administrator to join the Norh London Regional Property Team on a fixed-term basis for 6 months. You will support repair managers and surveyors, contact customers, liaise with contractors, and keep systems up to date with accurate records.

The role requires excellent communication, strong IT skills, and meticulous record-keeping, with experience in housing or repairs environments preferred. Immediate application is encouraged.

Qualifications

• Experience in housing repairs or a similar environment is essential.
• Strong communication skills and good IT literacy with record-keeping discipline.
• Able to interpret business processes and work with multiple stakeholders.

Responsibilities

• Support Regional Repair and Disrepair teams with data entry and admin tasks.
• Contact customers, liaise with contractors and update business systems.
• Maintain accurate records and ensure compliance with procedures and legislation.
• Provide general administration and customer service to stakeholders.

Skills

Excellent communication

Spreadsheets

IT systems

Microsoft Office

Administrative skills

Record keeping

Problem solving

Tools

Microsoft Excel

CRM systems

Job description

Metropolitan Thames Valley is seeking an organized administrator to join the Norh London Regional Property Team on a fixed-term basis for 6 months. You will support repair managers and surveyors, contact customers, liaise with contractors, and keep systems up to date with accurate records.

The role requires excellent communication, strong IT skills, and meticulous record-keeping, with experience in housing or repairs environments preferred. Immediate application is encouraged.