Repairs Service Administrator

Schools’ Choice; Studley CP; On-site; GBP 33,343,000 - 45,111,000; Full time

Job summary

Schools’ Choice is seeking a Repairs Service Administrator to join our team at Crossgate House, Redditch. This office-based role is a temporary 3 month contract with potential extension and offers an hourly rate of £13.69.

You will coordinate repair service requests, schedule appointments, maintain records, liaise with clients and technicians, and deliver excellent customer service in a fast-paced environment.

Qualifications

• Strong organizational and multitasking abilities.
• Excellent communication skills, both verbal and written.
• Proven experience in administrative roles, preferably within a service or repairs environment.
• Proficiency with office software and scheduling tools.
• Ability to work independently and as part of a team.

Responsibilities

• Manage and coordinate repair service requests efficiently, ensuring timeline, communication with clients and technicians.
• Schedule appointments and allocate resources to meet project deadlines.
• Maintain accurate and up-to-date records of service activities, work orders, and customer interactions.
• Liaise with technicians, clients, and internal teams to ensure smooth workflow and problem resolution.
• Provide exceptional customer service by responding promptly to inquiries and updates.

Skills

Organizational skills

Communication

Administrative experience

Scheduling tools

Teamwork

Tools

Office software

Scheduling tools

Job description

Repairs Service AdministratorHourly rate: £13.69Working hours: Monday-Friday 9am-5pmLocation: Crossgate House Redditch B98 7SNThis is an office-based role for a temporary 3 month contract, with opportunity for extension.Are you an organized, detail-oriented professional with a knack for coordinating repairs and maintaining excellent customer relationships? We are seeking a motivated Repairs Service Administrator to join our team at Crossgate House, Redditch.

Key Responsibilities

• Manage and coordinate repair service requests efficiently, ensuring timeline, communication with clients and technicians.
• Schedule appointments and allocate resources to meet project deadlines.
• Maintain accurate and up-to-date records of service activities, work orders, and customer interactions.
• Liaise with technicians, clients, and internal teams to ensure smooth workflow and problem resolution.
• Provide exceptional customer service by responding promptly to inquiries and updates.

Qualifications & Skills

• Strong organizational and multitasking abilities.
• Excellent communication skills, both verbal and written.
• Proven experience in administrative roles, preferably within a service or repairs environment.
• Proficiency with office software and scheduling tools.
• Ability to work independently and as part of a team.

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references