Repairs Scheduler & Service Controller (Social Housing)

Build Recruitment; Manchester; On-site; GBP 17,000 - 24,000; Part time

Job summary

Build Recruitment Limited is seeking a Repairs Scheduler / Workforce Planner for a social housing context. This office-based role sits in Didsbury or Oldham and involves managing diaries, allocating reactive repairs to trades, and maintaining efficient, customer-focused service. IT equipment provided.

Key duties include resource and diary management, stakeholder communication, problem solving for emergencies, and data tracking using Microsoft Excel).

Qualifications

• Proven scheduling experience in repairs and maintenance.
• Experience using job management or dynamic scheduling systems.
• Strong communication with residents, tradespeople and managers.

Responsibilities

• Plan, schedule and allocate day-to-day reactive repairs to trade operatives.
• Manage diaries and ensure appointments are kept with residents.
• Minimise travel times and handle emergencies and delays.
• Maintain accurate job records and track workloads in Excel.

Skills

Repairs Scheduler

Workforce Planner

Dispatcher

Microsoft Excel

Job management software

Communication skills

Tools

Job management software

Excel

Job description

Build Recruitment Limited is seeking a Repairs Scheduler / Workforce Planner for a social housing context. This office-based role sits in Didsbury or Oldham and involves managing diaries, allocating reactive repairs to trades, and maintaining efficient, customer-focused service. IT equipment provided.

Key duties include resource and diary management, stakeholder communication, problem solving for emergencies, and data tracking using Microsoft Excel).