Repairs Scheduler (Maternity Cover)

Pobl Group; Cwmbran; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Basic DBS check

Hybrid working

9 day fortnight

Weekly or monthly pay

Sick pay progression

Job summary

Codi Group seeks a Repairs Scheduler to coordinate work for multi-skilled engineers, ensuring timely completion and strong customer communication. Based in Cwmbran, you’ll balance priorities and manage high volumes of calls in a hybrid role.

This temporary maternity cover runs until 30 July 2027, with a 9-day fortnight and weekly or monthly pay options. Hybrid working and a comprehensive benefits package support work-life balance.

Qualifications

• Experience coordinating multi-trade or operational workloads in a fast-paced environment.
• Confident using Word, Excel, Outlook and scheduling systems to manage updates.
• Clear, professional communication skills, including a strong telephone manner.
• Organisation & multitasking: manage competing priorities and high volumes of work.
• Problem-solving: think ahead, troubleshoot issues, and adapt plans quickly.
• Understanding of KPIs: awareness of performance targets and their importance in service delivery.
• Driving licence: a full UK driving licence and access to a vehicle.

Responsibilities

• Plan, prioritise and coordinate work for multi-skilled engineers.
• Ensure jobs are scheduled efficiently and completed on time.
• Be the main point of contact for repairs queries and customers.
• Collaborate with operatives and stakeholders to resolve issues quickly.

Skills

Planning & Scheduling

IT Skills

Communication

Organisation & Multitasking

Problem-Solving

KPIs

Driving Licence

Tools

Word

Excel

Outlook

Scheduling systems

Job description

Join us as a Repairs Scheduler and help keep our repairs service moving. This is a temporary opportunity covering maternity leave until 30th July 2027, based in Torfaen. In this role, you'll be at the heart of our service- scheduling work, supporting customers, and making sure our engineers are in the right place at the right time. We offer a 9 day fortnight with compressed hours, and hybrid working (with regular office time required).,

• Exciting growth - Join a busy, expanding Repairs team delivering essential services to our communities.
• Make an impact - Play a key role in keeping repairs running smoothly and homes maintained to a high standard.
• Supportive team - Work with experienced colleagues in a collaborative, inclusive environment.

As a Repairs Scheduler, you'll be at the centre of our responsive repairs service. You'll plan, prioritise and coordinate work for our multi-skilled engineers, ensuring jobs are scheduled efficiently, completed on time, and aligned to customer needs. You'll be the main point of contact for repairs queries, managing high volumes of calls and working closely with customers, operatives, and stakeholders to resolve issues quickly. You'll balance priorities, respond to changing demands, and keep everything moving to deliver a reliable, high-quality service., Your base will be Cwmbran, working closely with colleagues across our wider Repairs service. We cover areas from Monmouthshire to Swansea. While much of your role is office-based, hybrid working means you'll have flexibility built into your week.

• Planning & Scheduling: Experience coordinating multi-trade or operational workloads in a fast-paced environment
• IT Skills: Confident using Word, Excel, Outlook and systems to manage schedules and updates
• Communication: Clear, professional communication skills, including a strong telephone manner
• Organisation & Multitasking: Able to manage competing priorities and high volumes of work
• Problem-Solving: Able to think ahead, troubleshoot issues, and adapt plans quickly
• Understanding of KPIs: Awareness of performance targets and their importance in service delivery
• Driving Licence: A full UK driving licence and access to a vehicle

Codi Group is one of Wales' largest not-for-profit housing and care organisations, providing safe homes, personalised support, and vibrant communities where people can thrive. In 2024, Codi and Linc merged, combining our shared values and strengths to deliver even better services and create greater opportunities across Wales. Together, we are committed to being compassionate, inclusive, and focused on making a positive difference every day.

We offer a healthy work-life balance with Monday to Friday working, plus the option of compressed hours through a 9 day fortnight.

This is a full time, fixed term role until 30th July 2027 (40 hours per week), with a competitive salary of £29,304, alongside a benefits package designed to support you at work and beyond. What's included:

• Basic DBS check covered by us
• Flexibility to be paid weekly or monthly
• Sick pay, increasing with length of service (up to 6 months' full pay after 4 years)
• Hybrid working
• 9 day fortnight working availability

And that's just the start. From wellbeing support to rewards and recognition, there's plenty that makes working at Codi more than just a job. To explore the full range of benefits, perks and rewards, visit: Careers - Codi Values At Codi, our values are Compassionate, Authentic and Progressive. When you join us, you'll embrace these principles and thrive in an environment shaped by them.