Repairs Planner - Temp-to-Perm in Social Housing

Fortus Recruitment Group Limited; Southgate; On-site; GBP 22,000 - 31,000; Full time

Job summary

Fortus Recruitment Group Limited is recruiting a Repairs Planner for a temporary-to-permanent position in Southgate. The role involves coordinating repairs, scheduling engineers, and communicating with residents to ensure timely delivery of maintenance work.

The successful candidate will have strong organisational skills, experience in social housing or property services, and the ability to manage multiple priorities in a busy environment.

Qualifications

• Previous experience as a Repair s Planner, Repairs Scheduler or similar role.
• Experience within social housing, property services, repairs and maintenance is desirable.
• Experience scheduling engineers or operatives and managing daily workloads.
• Excellent communication and customer service skills.
• Confident liaising with residents, operatives, subcontractors and management.
• Strong organisational skills with the ability to manage multiple priorities.
• Good IT and administration skills.
• Experience using repairs or maintenance systems would be advantageous.
• Ability to work well under pressure in a busy environment.

Responsibilities

• Schedule and manage daily diaries for engineers and operatives.
• Book and coordinate appointments with residents.
• Allocate repairs and maintenance jobs to the relevant operatives.
• Liaise with residents regarding appointments, access and repair requirements.
• Liaise with operatives, subcontractors, supervisors and the wider repairs team.
• Monitor outstanding repairs and ensure jobs are progressed within agreed timescales.
• Reschedule appointments where required and communicate changes to residents.
• Update repairs systems with accurate job, appointment and resident information.
• Deal with queries and issues relating to repairs and appointments.
• Monitor workloads and ensure targets and KPIs are achieved.
• Escalate any issues that may affect the delivery of works.

Skills

Repairs Planner

Repairs Scheduler

Maintenance Planner

Social housing

Property services

Repairs and maintenance

Customer service

Organisational skills

IT literacy

Job description

Fortus Recruitment Group Limited is recruiting a Repairs Planner for a temporary-to-permanent position in Southgate. The role involves coordinating repairs, scheduling engineers, and communicating with residents to ensure timely delivery of maintenance work.

The successful candidate will have strong organisational skills, experience in social housing or property services, and the ability to manage multiple priorities in a busy environment.