Repairs Manager - Social Housing

Howells Solutions Limited; Greater London; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading social housing repairs contractor is seeking a Repairs Manager to lead their team in Greenwich. This role focuses on managing maintenance services, ensuring quality standards, and fostering stakeholder relations. The ideal candidate will deliver high-quality service while effectively managing budgets and responding to challenges.

Qualifications

• Extensive experience in repairs management within social housing.
• Ability to manage teams and maintain high-quality service delivery.
• Strong background in budget management and stakeholder relationship.

Responsibilities

• Lead the management of reactive repairs and maintenance services.
• Develop procedures for effective complaint responses.
• Manage maintenance budget effectively and ensure compliance with regulations.

Skills

Leadership

Budget Management

Stakeholder Engagement

Quality Assurance

Job description

Repairs Manager - Social Housing

Up to 55k plus package - Permanent

Based in Greenwich (with travel to East London)

Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Repairs Manager to join their team based in Greenwich. The key function of this role is to manage the team of Mangers, Supervisors and trades delivering the repairs service, ensuring a high quality and commercially focused service is delivered.

Key Responsibilities

Additional duties include:

• To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
• Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
• Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
• To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
• Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.

Please apply online or call Mia on (phone number removed).