Contract Manager - Repairs and Maintenance

Howells Solutions Limited; London; On-site; GBP 55,000 - 65,000; Full time

Job summary

A leading social housing repairs and maintenance contractor is seeking a Contracts Manager/Repairs Manager to oversee their team in Greenwich. This permanent position offers a competitive salary of up to £65k and involves ensuring high-quality service delivery while managing key relationships and compliance with regulations.

Qualifications

• Experience managing repair and maintenance teams in social housing.
• Strong understanding of housing quality standards and regulations.
• Excellent interpersonal skills for maintaining stakeholder relationships.

Responsibilities

• Lead management of reactive repairs to meet housing quality standards.
• Ensure compliance with governance and statutory provisions.
• Manage maintenance budgets effectively while maximizing cost efficiency.

Skills

Team Leadership

Budget Management

Stakeholder Engagement

Problem Solving

Quality Assurance

Job description

Contracts Manager/Repairs Manager - Social Housing

Up to 65k plus package - Permanent

Based in Greenwich (with travel to East London)

Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Greenwich. The key function of this role is to manage the team of Mangers, Supervisors and trades delivering the repairs service, ensuring a high quality and commercially focused service is delivered.

Key Responsibilities

Additional duties include:

• To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
• Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
• Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
• To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
• Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.

Please apply online or call Mia on (phone number removed).