Repairs Manager: Lead Large DLO & KPIs in Housing

Build Recruitment Limited; Greater London; On-site; GBP 58,000 - 67,000; Full time

Benefits offered by this job

Pension

28 days annual leave

Health cash plan

Life assurance

Job summary

Build Recruitment Limited is seeking an experienced Repairs Manager to lead responsive repairs across East London and Essex. You will oversee supervisors and frontline teams, manage direct labour operations and external contractors, and drive productivity and KPI performance.

The role emphasises financial oversight, health and safety compliance, and delivering excellent resident service. A strong track record in managing dispersed DLOs, stakeholder management and delivering value is essential; a

Qualifications

• Experience leading large maintenance teams and managing responsive repairs.
• Strong knowledge of direct labour operations and contractor management.
• Proven track record improving customer satisfaction and KPIs.
• Knowledge of health and safety legislation and maintenance compliance.
• Commercial awareness, financial skills and stakeholder management abilities.

Responsibilities

• Lead responsive repairs across East London and Essex.
• Manage supervisors and frontline teams; oversee direct labour and contractors.
• Drive productivity and KPI performance across the division.
• Improve resident satisfaction and service delivery results.
• Ensure financial control and health & safety compliance across operations.

Skills

Leadership

Contractor management

KPI management

Health & safety

Job description

Build Recruitment Limited is seeking an experienced Repairs Manager to lead responsive repairs across East London and Essex. You will oversee supervisors and frontline teams, manage direct labour operations and external contractors, and drive productivity and KPI performance.

The role emphasises financial oversight, health and safety compliance, and delivering excellent resident service. A strong track record in managing dispersed DLOs, stakeholder management and delivering value is essential; a