Maintenance Team Manager (Reactive Repairs) - DLO Leader

London and Quadrant Housing Trust; Greater London; Ibrido; GBP 58.000 - 69.000; Tempo pieno

Vantaggi offerti da questo lavoro

Pension plan

Annual leave

Health cash plan

Life assurance

Volunteer days

Lifestyle benefits

EAP

Descrizione del lavoro

London and Quadrant Housing Trust is seeking a Maintenance Team Manager to cover the North-East neighbourhoods including Waltham Forest, Redbridge, Havering, Essex and Cambridgeshire, with hybrid working (20–40% from reporting office in Stratford). You will lead a team to deliver reactive repairs and maintain excellent customer service, while managing contractors and driving KPIs.

Salary £57,900–£68,969 per annum (London weighted) and closing date 3 November 2026.

Competenze

• Proven experience leading a large maintenance team.
• Knowledge of reactive repairs.
• Track record of delivering customer service and meeting KPIs.
• Experience managing a DLO and contractors.
• Understanding of health and safety standards and compliance.

Mansioni

• Lead a team of Supervisors and frontline staff delivering reactive repairs.
• Coordinate with internal and external stakeholders to ensure high service standards.
• Manage performance against KPIs and financial targets.
• Ensure health and safety compliance across the team and works.
• Support delivery of first-class repair and maintenance services to residents.

Conoscenze

DLO knowledge

Team leadership

Reactive repairs

Customer service

Health & Safety

Stakeholder mgmt

Working at heights

Descrizione del lavoro

London and Quadrant Housing Trust is seeking a Maintenance Team Manager to cover the North-East neighbourhoods including Waltham Forest, Redbridge, Havering, Essex and Cambridgeshire, with hybrid working (20–40% from reporting office in Stratford). You will lead a team to deliver reactive repairs and maintain excellent customer service, while managing contractors and driving KPIs.

Salary £57,900–£68,969 per annum (London weighted) and closing date 3 November 2026.