Repairs Manager

Ipswich Borough Council; Ipswich; On-site; GBP 40,000 - 42,000; Full time

Benefits offered by this job

Pension scheme

Holiday and sick pay

Subsidised parking

Public transport discounts

Gym membership

Cycle scheme

Dev opportunities

Flexible hybrid working

Employee assistance

Job summary

Ipswich Borough Council is seeking a Repairs Manager to lead the Voids Service within the Housing Repairs Service, reporting to the Principal Maintenance Manager. You will manage multi-disciplinary teams and ensure delivery within cost and quality targets.

You will develop teams using performance frameworks, training and development programmes, and ensure compliance with health and safety standards while optimising resources.

Qualifications

• Experience in supervisory/management roles.
• Knowledge of building industry and void processes.
• Proven ability to manage budgets and report on performance.
• Ability to train and develop staff using performance frameworks.
• Full valid driving licence is essential.

Responsibilities

• Manage the Voids Service within the Housing Repairs Service.
• Oversee all operational works within agreed costs and quality targets.
• Ensure compliance with health, safety, and statutory standards.
• Utilise resources, vehicles, and equipment efficiently with mobile tech.
• Manage direct labour and subcontractor teams to meet targets.
• Record and report on performance and costs.

Skills

Supervisory/management experience

Performance management skills

Microsoft Windows applications

Budget monitoring & reporting

Driving licence

Education

NVQ Level 4 or HNC in building related field

Tools

Microsoft Windows

Job description

• Ipswich Borough Council
• Address: Grafton House 15-17 Russell Road, Ipswich IP1 2DE
• Salary: £40,444 - £42,123 per annum
• Hours: 37 hours per week
• Contract: Permanent
• Reference: 0023.

Maintenance and Contracts invites you to join our team as a Repairs Manager jointly responsible for managing the Voids Service leading multi-disciplined teams covering a wide array of activities.

Duties will include efficiently and effectively managing resources, to meet exacting deadlines as well as providing support to the Principal Contracts Manager and Senior Maintenance Manager. You will develop our teams to their full potential using performance frameworks, training and development programmes.

Further detail of the reporting lines and responsibilities is shown on the structure chart. Ipswich Borough Council is a progressive and dynamic authority with a large and varied property portfolio. In return we can provide you with opportunities to build your career, be part of a committed team and make a real difference to the people of Ipswich. Please note the current Job description may be subject to minor changes.

Main duties

To manage the Voids Service (part of the Housing Repairs Service) within the Service Areas strategy and objectives, effectively and efficiently, reporting directly to the Principal Maintenance Manager.

To manage all operational works, to ensure an efficient service is delivered within all agreed costs, performance and quality targets to customers’ satisfaction. Works will cover an array of Health and Safety, CDM and operational tasks to get properties returned to the void standard. Managing and monitoring of performance of both Direct Labour and Contractors operational teams will be necessary to ensure the Ipswich Standard of void return is met.

Ensuring all work is completed to all associated legal, statutory, health and safety and quality standards appropriate to the area of work responsible for.

Effectively utilise employees, vehicles, plant and equipment, using mobile technology, ensuring cost effectiveness at all times. Ensure all policies and procedures are reviewed and updated and followed by staff at all times.

Manage health and safety within area of responsibility maintaining health, safety and welfare of employees, subcontractors and members of the public ensuring that employees are trained in, and adhere to safe working and lone-working practices and adhere to environmental procedures.

Where cost-effective, utilise and manage subcontract labour to meet peaks and troughs of workload.

Record and report on performance against all targets and on variations and estimated costs.

About you

• Qualified to a minimum of either NVQ level4 or HNC in a building related field or work towards achieving this
• Experience working at supervisory/management level.
• Experience of the building industry and Void processes.
• Can demonstrate effective performance management skills,
• Working knowledge of all Microsoft Windows applications
• Proven ability to successfully manage budgets, including monitoring and reporting
• Full valid driving licence
• This is a full office/location-based role.

As well as a good salary, we offer:

• a career grade average pension scheme
• generous holiday and sick pay entitlements
• subsidised parking for work and leisure
• public transport discounts
• free swimming and gym membership
• cycle purchase scheme,
• plenty of personal and professional development opportunities
• flexible working / hybrid working opportunities
• Employee Assistance Programme
• the opportunity to work with great colleagues.

For more information

Please contact Justin Wright-Newton via email [e-mail]

Please download the Job Description and Person Specification to find out more about this role.

Closing date: 18 November 2026.

Interviews: week commencing 30 November 2026.