Voids Manager

FBR Construction Recruitment; Southampton; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Discretionary bonus

Job summary

FBR Construction Recruitment is seeking a Voids Manager for a maintenance client delivering residential property repairs across Southampton, Eastleigh and Romsey. You will oversee end-to-end void turnaround, lead a team of coordinators and surveyors, and ensure works meet health and safety and building control standards.

Strong leadership, budget awareness and stakeholder collaboration are essential, with a focus on minimizing loss and achieving timely re-letting.

Qualifications

• 2+ years supervising housing maintenance repairs (Essential)
• 3+ years line-management experience (Essential)
• 5+ years relevant housing maintenance experience (Desirable)

Responsibilities

• Oversee end-to-end void turnaround from check-out to re-letting, hitting KPIs and turnaround targets.
• Lead, support and mentor a team of void coordinators, surveyors or maintenance staff to deliver a customer-focused service.
• Ensure refurbishment and repair works comply with health and safety legislation, building regulations and asbestos management protocols.
• Prepare repair estimates, value work-in-progress, negotiate variations and manage contractor performance and budgets.
• Collaborate with lettings, housing officers and contractors to minimise empty property loss and resolve repair or service delivery issues.

Skills

Team Leadership

Negotiation

Problem Solving

IT systems

Communication

Tools

Housing management system

Job description

Our maintenance client provides maintenance and repair services to residential properties across the Southampton, Eastleigh and Romsey regions.

The workstreams include responsive repairs, planned works, damp and mould cases, disrepair cases and remedial works.

They are seeking a conscientious, enthusiastic, and experienced Voids Manager who has a positive, solutions-focused approach having a proven strong background in housing maintenance and repairs.

Key Responsibilities:

• Manage Void Turnarounds: Oversee the end-to-end process of empty properties from check-out to re-letting, hitting strict key performance indicators (KPIs) and turnaround time targets.
• Team Leadership: Lead, support, and mentor a team of void coordinators, surveyors, or maintenance staff to deliver a customer-focused service.
• Quality & Safety Assurance: Ensure all refurbishment and repair works comply with health and safety legislation, including building regulations and asbestos management protocols.
• Contractor & Budget Management: Prepare repair estimates, value work-in-progress, negotiate variations, and manage contractor performance and budgets.
• Stakeholder Collaboration: Work closely with lettings, housing officers, and contractors to minimize empty property loss and resolve any repair or service delivery complaints.

Knowledge:

• Technical Knowledge: Strong understanding of building maintenance, property surveying, schedule of rates, and statutory compliance (e.g., gas, electric, asbestos safety).
• Leadership Skills: Demonstrated ability to lead and motivate a operational team in a fast-paced environment.
• Commercial Acumen: Experience managing budgets, pricing works, and holding contractors to account.
• Communication: Excellent problem-solving, negotiation, and IT/housing management system skills.
• Experience
• 2+ years' experience supervising housing maintenance repairs, planned works or project works (Essential)
• 3+ years' line-management experience (Essential)
• 5+ years' relevant trade or housing maintenance experience (Desirable)

On offer:

A desireable salary package including a company vehicle, fuel card and discretinary bonus scheme