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Ipswich Borough Council is seeking a Principal Manager (Compliance) to lead within the Maintenance & Contracts service of the Housing directorate in Ipswich. The role focuses on continuous improvement, efficient services and raising housing standards for tenants, with responsibility across a £25 million budget and ~8,000 properties.
This on-site, permanent post requires senior leadership experience and a commitment to delivering safe, decent homes for the Ipswich Standard.
A senior post at Ipswich Borough Council; in one of its largest front line services.
The Maintenance and Contracts service spends circa. £25 million annually repairing, maintaining and improving a retained housing stock of circa 8,000 properties including 15 sheltered schemes and 4 Homeless Families Units to our local “Ipswich Standard”. The Council takes a holistic approach to stock management and has one seamless service that is responsible for everything in connection with the asset management of our homes; to ensure they remain safe and decent at all times.
Housing is a flagship service of Ipswich Borough Council, and it is a service that is vital for our tenants and very much in the public eye - as you would expect with such a range of work
The Principal Manager will be one of six senior management posts within the Maintenance & Contracts service (part of the Housing directorate) dedicated to continuous improvement, efficient services and improving housing standards for our tenants.
Company: Ipswich Borough Council Salary: £53,051 to £55,224 a year Hours: Full-time Location: Ipswich, IP1 2DE Working pattern: On-site Job type: Permanent Posting date: 4 Nov 2026 Closing date: 23 Nov 2026
A senior post at Ipswich Borough Council; in one of its largest front line services.
The Maintenance and Contracts service spends circa. £25 million annually repairing, maintaining and improving a retained housing stock of circa 8,000 properties including 15 sheltered schemes and 4 Homeless Families Units to our local “Ipswich Standard”. The Council takes a holistic approach to stock management and has one seamless service that is responsible for everything in connection with the asset management of our homes; to ensure they remain safe and decent at all times.
Housing is a flagship service of Ipswich Borough Council, and it is a service that is vital for our tenants and very much in the public eye - as you would expect with such a range of work
The Principal Manager will be one of six senior management posts within the Maintenance & Contracts service (part of the Housing directorate) dedicated to continuous improvement, efficient services and improving housing standards for our tenants.
Degree and five years’ experience of technicaland organisational knowledge in related field,i.e. BSc Construction Management or QuantitySurveying.Up to date knowledge of appropriate regulation,legislation and practice in Building andConstruction.Evidence of continuing professionaldevelopment.Membership of a relevantprofessional body as required,I.e. MCIOB, MRICS.Management qualification, i.e.DMS, MBAChartered ManagementProfessional, i.e. MCMIApplication/CertificatesRelevant experienceManagement experience within a comparableorganisation.Experience of delivering local authority servicesat a senior levelExperience of managing all Quantity Surveyingand estimating functions.Experience of managing all project andcontracts management functions.Experience of successfully leading, motivatingand managing employees and enabling them todeliver their full potential.Experience of management and control ofbudgets for including monitoring, reporting andpreparation of estimates.Able to consider innovative and creativesolutions to service delivery.Ability to identify and manage risks within theremit of the job.Experience in establishing and developingstrong working relationships with a range ofpeople from relevant organisations includingprofessional bodies.Experience of participating as asenior manager andcontributing to strategy and theannual Operational plan.Experience in establishing andmaintaining a performanceorientated culture, whichdelivers efficient and effectivecustomer services.Ability to understand andpromote the Council’s visionand priorities as it applies to theservice area.Application/interviewSpecialistknowledgeExperience at a senior level in all aspects ofmanagement of construction projects, i.e.tendering, estimating quantity surveying, projectmanagement etc.A significant understanding of the Health andSafety including CDM and Environmentalrequirements relating to DLO’s.A significant understanding of managementsystems such as ISO 9001, 14001 and 18001.A good understanding of the future issuesaffecting DLO’s and the ability to contribute indeveloping strategies and policies, whichensure that the Council complies with allrequirements.Competent in Information Technology.Experienced in thespecification, selection,deployment and maintenanceof specialist building vehiclesand plant and to ensure thedepartment complies with allstatutory requirementsregarding its “O” licence.NEBOSH General Certificate.Management training such asDMS or similar.Experience of developingtrading opportunities to drive upincome and quality of service.Application/interviewPersonal skillsDemonstrate effective presentation andcommunication skills.Ability to work collaboratively building trust,mediating, conciliating, negotiating anddelegating.Demonstrate a customer focused andresponsive approach that improves servicedelivery.Demonstrate a soundunderstanding of equalopportunities and diversityissues in relation toemployment and servicedelivery.Application/interviewSpecial workingconditionsWill be required to work outside of normalworking hours and to attend evening meetingsand contribute additional hours in peak times.
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