Repairs Coordinator — Hybrid (Peterborough)

Amplius; Peterborough; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

Amplius is seeking a Repairs Coordinator in Peterborough for a hybrid role with weekly office presence. Salary £35,224 per year, 12-month fixed term contract, full time.

You will support responsive repairs and empty homes services, coordinating with surveyors, contractors and colleagues to deliver repairs on time, within budget and to high standards our customers expect.

Your week comprises 36.25 hours, Monday to Friday 9am to 5:15pm, with a hybrid pattern and a Peterborough office presence.

Qualifications

• Proficiency with digital systems, software and technology in a busy environment.
• Strong organisational skills with ability to maintain accurate records.
• Focus on quality and getting things right first time.
• Understanding of value for money and efficient use of resources.
• Strong written and verbal communication abilities.
• Good problem-solving skills for timely resolution of issues.
• Collaborative and inclusive approach to teamwork.

Responsibilities

• Provide administrative support to deliver responsive and empty homes repairs on time, within budget and to required quality standards.
• Manage customer enquiries and requests with a professional, helpful, customer-focused service.
• Support investigation of complaints and provide information to resolve them quickly.
• Arrange asbestos surveys, inspections and follow-up work to ensure quality standards.
• Keep systems up to date by raising works orders and coordinating inspections.
• Produce performance reports and monitor budgets and service performance.
• Organise meetings with contractors and residents, keeping customers informed and consulted.

Skills

Digital systems proficiency

Organisational skills

Quality focus

Value for money

Communication skills

Problem-solving

Collaborative approach

Job description

Amplius is seeking a Repairs Coordinator in Peterborough for a hybrid role with weekly office presence. Salary £35,224 per year, 12-month fixed term contract, full time.

You will support responsive repairs and empty homes services, coordinating with surveyors, contractors and colleagues to deliver repairs on time, within budget and to high standards our customers expect.

Your week comprises 36.25 hours, Monday to Friday 9am to 5:15pm, with a hybrid pattern and a Peterborough office presence.