Repairs Coordinator

Denham Recruitment Ltd; City Of London; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Free parking nearby

Public transport access

Job summary

Denham Recruitment Ltd is recruiting a Repairs Coordinator / Claims Handler for a permanent role in the Surrey/South London area. The job involves handling property repairs and insurance claims, taking calls, logging projects, managing records, and coordinating with homeowners, trades and contracts managers.

Based in a client office with DBS check required, the role offers a Monday–Friday schedule from 9am to 5pm and a salary of £27,000–£30,000 depending on experience.

Qualifications

• Excellent verbal and written communication skills.
• Strong organisation and prioritisation abilities.
• Willingness to learn new systems and processes.

Responsibilities

• Log new repairs projects and take calls from homeowners.
• Update and maintain accurate records in the system.
• Order materials, book trades visits, and coordinate with contracts managers.
• Liaise with homeowners, trades teams and managers to keep projects moving smoothly.

Skills

Verbal & written communication

Organisation & prioritisation

Attention to detail

Job description

Repairs Coordinator / Claims Handler

Surrey / South London

Permanent full-time (Mon to Friday 9am to 5pm)

£27,000 - £30,000 depending on experience

Office-based

Summary:

Do you want to join a friendly, fast-paced team handling property repairs / insurance claims? Our client is looking for a Repairs Coordinator / Claims Handler to liaise and work with homeowners, trades teams and contracts managers to help ensure works projects runs smoothly.

Role:

As a Repairs Coordinator / Claims Handler you will be taking calls and logging new repairs projects, updating full details on the system, keeping accurate records, taking details of customer material choices, ordering materials for site, assisting with booking in trades visits with the homeowner and working closely with contracts managers throughout the repairs projects.

Repairs Coordinator / Claims Handler Experience:

We are looking for someone who is experienced in dealing property repairs, insurance claims or has worked in a reactive/responsive/planned maintenance environment (ideally for a contractor or within social housing). You will need excellent verbal & written communication skills and be confident in learning new systems. Organisation and prioritisation skills are also essential for this role.

Location:

The ideal Repairs Coordinator / Claims Handler will be based in or around the Banstead, Carshalton, Purley, Sutton area of Surrey / South London. There is free parking near the office, and it is also accessible by public transport.

Package:

• £27,000 - £30,000 depending on experience
• 23 days holiday (plus bank holidays)
• Monday to Friday (9am to 5pm)
• You will be required to have a DBS check