Repairs Co Ordinator

Pinnacle Group; Greater London; Hybrid; GBP 28,000 - 32,000; Part time

Benefits offered by this job

Flexible Working Arrangements

Private Medical Insurance

Cycle to Work Scheme

Employee Assistance Programme

Annual Leave

Job summary

Pinnacle Group is seeking a Repairs Co-ordinator to support the Asset Lifecycle team across PAAM. You will manage reactive repairs, planned works, warranties, and cost control while ensuring health and safety compliance.

The role requires strong organisation, excellent communication, and resilience under pressure. This is a remote, fixed-term contract running for six months, with responsibilities across housing properties in London.

Qualifications

• Experience in a similar role with knowledge of repairs coordination.
• Excellent communication skills and ability to influence.
• Highly organised with strong IT skills and attention to detail.
• Commercial awareness and ability to manage costs.

Responsibilities

• Supporting the collection of asset management data during the Acquisition phase.
• Ensure that contracted service levels are understood and delivered against KPIs.
• Risk management – assist in identifying issues and developing mitigations.
• Collaborate with Finance to manage costs per property and drive lifecycle strategy.
• Manage warranties and call back work.
• Oversee completion of planned and reactive works.
• Lead the repairs function to meet KPIs and lifecycle targets.
• Ensure repairs deliver value for money and comply with health and safety policies.

Skills

Repairs coordination

IT skills

Communication

Organised

Financial awareness

Influencing

Resilience

Tools

IT systems

Job description

# Repairs Co Ordinator## Job IntroductionPinnacle Group are looking for a Repairs Coordinator to join Homes Division working within our Pinnacle Asset Acquisition & Management team (PAAM). In this role you will support the Assistant Asset Lifecycle Manager in delivering the Asset Lifecycle Strategy covering void works, planned and statutory maintenance, capital replacement and compliance. You will take ownership of reactive maintenance and emergency repairs across PAAM properties ensuring all works meet contractual requirements deliver value for money and adhere to health and safety standards.Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.The ideal candidate will have experience in a similar role ideally from a customer service background within repairs coordination with strong organisational and communication skills. You will be commercially aware resilient under pressure and confident in managing repairs. Excellent IT skills attention to detail and the ability to influence at all levels are essential. If you are ambitious adaptable and committed to delivering best-in-class service, we would love to hear from you.This is a remote, full-time role for a 6-month fixed-term contract.**Who we are**Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.**Who we’re looking for**We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.Key responsibilities:* Supporting the collection of asset management data during the Acquisition phase* Ensure that contracted service levels are understood, and delivered in accordance with associated KPIs and performance effectively recorded* Risk management –support early identification of potential problems and assist development of risk mitigation strategies* Work closely with the Finance team to ensure the correct cost management of each property. Support analysis of the assets to drive the lifecycle strategy at each property.* Ensure effective management of warranties and call back work.* Management of the completion of planned and reactive works.* Lead the repairs function ensuring all repairs are complete in accordance with KPIs and the asset lifecycle strategy* Ensure all repairs offer good value for money.* Ensure that repairs are completed in accordance with relevant health and safety legislation and Pinnacle Group policies.* Ensure recovery of all tenant related repair costs.Key Requirements:* Experience in a similar role with knowledge of repairs coordinatior* Resilient and positive with the ability to deliver results under pressure* Strong financial and commercial awareness in an operational context* Excellent communication skills and ability to influence at all levels* Highly organised with strong IT skills and attention to detail**Our Offer**We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:* Maternity/paternity packages* Flexible Working Arrangements* Life Assurance* Enhanced Pension Scheme* Additional Annual Leave* Private Medical Insurance* Cycle to Work Scheme* Employee Assistance Programme* Retail Discounts* Childcare Assistance* Season Ticket Loans* Sick Pay Schemes* Personal Development PlansApply+− OpenStreetMap contributors### Repairs Co Ordinator* **Salary** £28000 - £32000* **Frequency** Annual* **Job Reference** F3522-2* **Contract Type** Fixed Term* **Closing Date** 3 December, 2026* **Job Category** Office* **Business Unit** Housing* **Location** London, United Kingdom* **Posted on** 29 October, 2026Apply