Repairs Administrator: Keep Housing Services Running

PEABODY COMMUNITY FOUNDATION; Basildon; On-site; GBP 18,000 - 24,000; Full time

Job summary

Peabody is seeking a Repairs Administrator to support our Repairs Team and keep services running smoothly across housing portfolios. You will handle administrative tasks, manage customer enquiries, and maintain records to ensure accurate service delivery.

The role requires strong organisational skills, excellent communication, and good IT ability, including Microsoft Office and housing/repairs systems. Interviews will be held in person at our Pitsea office.

Qualifications

• Experience in administrative or customer service environments.
• Strong organisational skills with ability to manage multiple priorities and meet deadlines.
• Excellent communication and a customer-focused approach.
• Good IT skills, including Microsoft Office and housing/repairs databases.

Responsibilities

• Provide administrative support to repairs and property services teams to keep services running smoothly.
• Manage customer enquiries, appointments, inboxes, work orders and correspondence.
• Maintain accurate records, databases and reports, ensuring information is up to date.
• Support customers, colleagues and contractors with queries, updates and service requests.

Skills

Administrative experience

Customer service

Organisational skills

Communication skills

Microsoft Office

Tools

Housing repairs systems

Job description

Peabody is seeking a Repairs Administrator to support our Repairs Team and keep services running smoothly across housing portfolios. You will handle administrative tasks, manage customer enquiries, and maintain records to ensure accurate service delivery.

The role requires strong organisational skills, excellent communication, and good IT ability, including Microsoft Office and housing/repairs systems. Interviews will be held in person at our Pitsea office.