Resident-Centric Housing Repairs Coordinator

Thorngate Churcher Trust; Gosport; On-site; GBP 27,000 - 33,000; Part time

Job summary

Thorngate Churcher Trust seeks a Housing Repairs Administrator in Gosport to support our Property Services team. You will coordinate repairs, schedule work and maintain records to ensure residents receive a reliable, customer-focused service.

Ideal candidates are highly organised, with strong administration and IT skills, and experience in maintenance or housing environments. This role offers part-time hours (25 per week) and the chance to make a real difference for residents.

Qualifications

• Experience in repairs, maintenance or similar environment.
• Practical maintenance knowledge of common property repairs.
• Experience coordinating workloads and appointments.
• Strong admin and organisational skills.
• Proficient IT skills, especially Outlook, Word and Excel.
• Excellent communication with residents, contractors and colleagues.

Responsibilities

• Coordinate repairs and maintenance scheduling.
• Receive and process repair requests from residents.
• Schedule routine, urgent and emergency work.
• Manage operatives' diaries and allocate jobs by priority.
• Maintain accurate repair records and update systems.
• Serve as key contact for residents on repairs and appointments.
• Provide updates on progress and delays to residents.
• Support compliance with health and safety policies.

Skills

Organised

Customer service

IT literacy

Tools

Outlook

Excel

Word

Job description

Thorngate Churcher Trust seeks a Housing Repairs Administrator in Gosport to support our Property Services team. You will coordinate repairs, schedule work and maintain records to ensure residents receive a reliable, customer-focused service.

Ideal candidates are highly organised, with strong administration and IT skills, and experience in maintenance or housing environments. This role offers part-time hours (25 per week) and the chance to make a real difference for residents.