Repair Technician

VHR Global Technical Recruitment; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global manufacturer of entertainment technology products is seeking a skilled Technical Service Specialist to join their team in Greenford, London. This role is essential in providing support to customers, ensuring product performance through expert repair and troubleshooting. The ideal candidate will have a technical degree in Electronics, strong problem-solving skills, and the ability to work independently. The position offers a collaborative work environment and opportunities for career development.

Benefits

Health and wellness benefits

Career development and training opportunities

Collaborative work environment

Qualifications

• 3–5 years of experience in electronics repair preferred.
• Able to work independently and travel within Europe as needed.

Responsibilities

• Handle incoming product repairs and determine repair or replacement.
• Diagnose and fix technical issues with company products.
• Train staff, technicians, and customers on product repairs.

Skills

Problem Solving

Communication

Education

Technical degree in Electronics

Tools

Hand tools

Power tools

Test equipment

Job description

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VHR Global Technical Recruitment provided pay range

This range is provided by VHR Global Technical Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Title: Technical Service Specialist

Location: Greenford, London

We are a global manufacturer of entertainment technology products, looking for a skilled Technical Service Specialist to join our Technical Services team. This role is crucial in supporting our customers and ensuring our products continue to deliver top performance through expert repair, troubleshooting, and support.

Key Responsibilities:

• Handle incoming product repairs and determine repair or replacement
• Diagnose and fix technical issues with company products
• Document repairs and communicate with customers on progress
• Support customers by phone and email
• Work with internal teams to process RMA returns
• Configure new equipment and apply Engineering Change Orders
• Assist in trade show setup and attend events if needed
• Maintain demo and loaner equipment
• Report quality or service issues
• Train staff, technicians, and customers on product repairs
• Support product testing for R&D and field technical support as required

Requirements:

• Technical degree in Electronics or equivalent
• 3–5 years of experience in electronics repair (preferred)
• Strong problem-solving and communication skills
• Able to work independently and travel within Europe as needed
• Knowledge of PCB, electronics, and reading schematics (preferred)
• Manual dexterity and soldering skills
• Familiar with hand tools, power tools, and test equipment
• Physically able to lift up to 23 kg

What We Offer:

• Health and wellness benefits
• Career development and training opportunities
• Collaborative work environment

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering, Manufacturing, and Other

• Industries

  Engineering Services, Manufacturing, and Appliances, Electrical, and Electronics Manufacturing

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