Field Service Technician - Cornwall/Devon

Diebold Nixdorf; Cambridgeshire and Peterborough; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading company in IT Services and Hardware Manufacturing seeks a Field Service Technician to provide vital repair services in retail environments. This fully remote role offers full product training, a company vehicle, and competitive salary with overtime. Ideal candidates will have experience in mobile engineering and strong communication skills.

Benefits

Company vehicle

Fuel card

Full product training

Qualifications

• 1-2 years relevant experience in mobile engineering disciplines.
• Experience in IT, EPOS, Break Fix, or Customer Support preferred.

Responsibilities

• Perform hardware repairs and maintenance.
• Instruct and train customers on hardware and software usage.
• Participate in measures to achieve KPIs.

Skills

Communication

Education

Education or equivalent work experience

Tools

Diagnostic tools

Job description

Field Service Technician - Cornwall/Devon

Join to apply for the Field Service Technician - Cornwall/Devon role at Diebold Nixdorf

Job Description

Calling all mobile repair technicians. Be more at Diebold Nixdorf.
This is a fully remote job and can be based in Cornwall/Devon.
We have an exciting opportunity to work as a Field Service Technician, supporting one of our prestigious clients. You will provide vital repair services in retail environments within an assigned territory as part of our customer-facing technical teams.
Full product training is provided, along with a company vehicle and fuel card. The role offers a competitive salary with additional overtime at enhanced rates and standby payments.
If you are experienced in fixing problems, come and be part of our market-leading organization.

Responsibilities

• Gain familiarity with Field Service Technician practices and procedures.
• Participate in hardware and software training (on-the-job, classroom, web-based).
• Use Diebold Nixdorf’s diagnostic tools for troubleshooting.
• Perform hardware repairs and maintenance.
• Clean, adjust, and configure components.
• Configure and install applicable software.
• Perform routine checks according to documented procedures.
• Instruct and train customers on hardware and software usage.
• Participate in measures to achieve KPIs.
• Assist with special projects as assigned.

Qualifications

• Education or equivalent work experience required.
• Minimum of 1-2 years relevant experience or equivalent in mobile engineering disciplines.
• Experience in IT, EPOS, Break Fix, or Customer Support preferred.
• Good written and verbal communication skills.
• Full, clean UK driver’s license required.

Join us to connect more, be more, and make an impact at Diebold Nixdorf, where we innovate and transform the way over 75 million people bank and shop globally. We are friendly to Armed Forces personnel, welcoming applications from veterans, reservists, cadet instructors, and military spouses/partners.

About Us

Why join Diebold Nixdorf? We are a diverse team of 23,000+ in over 130 countries, harnessing future technologies to deliver secure, personalized consumer experiences. Our culture values collaboration, decisiveness, urgency, adaptability, and accountability.
We are an equal opportunity employer and value diversity, without discrimination based on race, religion, gender, age, or disability.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Engineering and IT
• Industries: IT Services, Financial Services, Hardware Manufacturing