Repair Sales Specialist — Fast-Paced, High-Impact

TK Elevator; Glasgow; On-site; GBP 26,000 - 42,000; Full time

Benefits offered by this job

Commission scheme

Monthly/annual bonus

34 days holiday (incl. bank holidays)

Pension scheme

Health cash plan

Life Assurance 4x annual salary

Wellbeing apps access

Gym membership (subsidised)

Enhanced maternity/paternity provision

Salary sacrifice benefits (electricity

Cycle2Work

Long service awards

Employee Assistance Programme

Refer a friend scheme

Job summary

TK Elevator in Glasgow is seeking a motivated Repair Sales Advisor to manage repair sales and deliver superb customer service. You will price repairs, respond to inquiries, coordinate with Repairs Supervisor for lead times, and process orders while meeting monthly targets.

The role offers a comprehensive benefits package and opportunities to influence the repair lifecycle. You will work closely with Operations to ensure timely fulfilment, maintain accurate records, and provide trusted guidance

Qualifications

• Account management and delivering optimal customer service.
• Pricing preparation of estimates and quotations for repairs.
• Dealing with customer price enquiries and requests for repairs.
• Liaison with Repairs Supervisor to ascertain realistic lead times to complete repairs.
• Administration - entering orders in the customer management system, order tracking, responding to customers by email and telephone.
• Achieving monthly sales targets for repairs.

Responsibilities

• Managing sales activity, pipeline building and forecasting.
• Working closely with the Operations team to ensure efficient fulfilment of orders and repairs.
• Attention to detail in order to fully understand requirements and recommendations on insurance, dilapidation and service reports.

Skills

Account management

Customer service

Pricing

Sales forecasting

Order entry

Communication

Cross-functional

Attention to detail

Job description

TK Elevator in Glasgow is seeking a motivated Repair Sales Advisor to manage repair sales and deliver superb customer service. You will price repairs, respond to inquiries, coordinate with Repairs Supervisor for lead times, and process orders while meeting monthly targets.

The role offers a comprehensive benefits package and opportunities to influence the repair lifecycle. You will work closely with Operations to ensure timely fulfilment, maintain accurate records, and provide trusted guidance