Repair Sales Advisor – Drive Repairs Growth

TK Elevator; Glasgow; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Commission on sales

Monthly salary and annual bonus

34 days holiday including bank holiday

Company pension scheme

Health cash plan

Life Assurance 4x salary

Premium health & wellbeing apps

Subsidised gym membership

Enhanced maternity/paternity provision

Electric Cars salary sacrifice

Cycle2Work

Long Service award scheme

Employee Assistance Programme

Refer a friend scheme

Job summary

TK Elevator in Glasgow is seeking a passionate Repair Sales Advisor to join our team. You will manage customer relationships, prepare quotes for repairs, and work with the Repairs Supervisor to establish realistic lead times.

You will drive sales targets, manage the order process, and coordinate with Operations to ensure timely fulfilment. Applicants should be customer-focused, organised, and able to work in a fast-paced environment.

Qualifications

• Industry experience is desirable but not essential.
• Customer oriented, organised and commercially astute.
• Able to work at pace in a fast-moving environment.
• Strong organisational skills and attention to detail.

Responsibilities

• Account management and delivering optimal customer service.
• Pricing preparation of estimates and quotations for repairs.
• Dealing with customer price enquiries and requests for repairs.
• Liaison with Repairs Supervisor to ascertain realistic lead times to complete repairs.
• Administration - entering orders in the customer management system, order tracking, responding to customers by email and telephone.
• Achieving monthly sales targets for repairs.
• Managing sales activity, pipeline building and forecasting.
• Working closely with the Operations team to ensure efficient fulfilment of orders and repairs.
• Attention to detail in order to fully understand requirements and recommendations on insurance, dilapidation and service reports.

Skills

Account management

Customer service

Sales forecasting

Pricing

Admin / data entry

Cross-functional collaboration

Attention to detail

Tools

CRM software

Job description

TK Elevator in Glasgow is seeking a passionate Repair Sales Advisor to join our team. You will manage customer relationships, prepare quotes for repairs, and work with the Repairs Supervisor to establish realistic lead times.

You will drive sales targets, manage the order process, and coordinate with Operations to ensure timely fulfilment. Applicants should be customer-focused, organised, and able to work in a fast-paced environment.