Rental Supervisor: Lead Fleet & Customer Service

U-Drive Vehicle Hire; Southampton; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

30 days annual leave

Discounts at 3,000+ stores

Free eye tests

On-site parking

Competitive pension

Employee discount

Job summary

U-Drive Vehicle Hire in Southampton is seeking a Rental Supervisor to lead a busy team and ensure high standards of customer service. You will supervise vehicle preparation, handovers, and delivery logistics within a 45-hour rota that includes weekends.

The role focuses on efficient booking processing, invoicing, and maintaining safety and branch standards, with opportunities to develop operational skills in a growing UK fleet business.

Qualifications

• Full UK driving licence is required.
• Experience supervising a team.
• Strong customer service skills.
• Comfortable with office systems.
• Eligible to work in the UK.
• Available to work weekends and bank holidays.

Responsibilities

• Supervise and assist in preparing and delivering vehicles.
• Enter booking details and process sales orders, invoices.
• Promote the Company at every opportunity.
• Provide support for office activities and filing.
• Check vehicle condition for damage and safety.
• Deliver and collect vehicles as required.
• Administer Rental Hire Contracts.
• Supervise drivers to ensure high standards.

Skills

Team supervision

Customer service

Organisational skills

Problem solving

Tools

Booking systems

Job description

U-Drive Vehicle Hire in Southampton is seeking a Rental Supervisor to lead a busy team and ensure high standards of customer service. You will supervise vehicle preparation, handovers, and delivery logistics within a 45-hour rota that includes weekends.

The role focuses on efficient booking processing, invoicing, and maintaining safety and branch standards, with opportunities to develop operational skills in a growing UK fleet business.