Rental Sales Agent

Europcar Group UK Limited; Luton; On-site; GBP 28,000 - 42,000; Full time

Job summary

A leading company in mobility services is seeking Rental Sales Agents for its Luton Airport location. The role involves providing exceptional customer service, selling rental products, and ensuring smooth operations at the front desk. Successful candidates will enjoy a competitive salary, commission opportunities, and various employee benefits.

Benefits

Competitive Basic Salary

Enhanced Maternity and Adoption Leave

Pension and life insurance scheme

Discounted car hire rates

20% discount on EE mobile phone contracts

Confidential legal and support service

Career progression and development opportunities

Qualifications

• Ability to influence others and respond positively to objections.
• Clear verbal and written communication skills.
• Ability to prioritize and stay organized under pressure.

Responsibilities

• Providing high-quality rental services to meet customer needs.
• Selling the company's services and products to achieve targets.
• Completing rental administration and vehicle documentation accurately.

Skills

Communication

Teamwork

Time Management

Organization

Positive Attitude

Job description

Europcar is looking for Rental Sales Agents

OTE earnings opportunity - £35,000

Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer-facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Luton Airport location to work as part of our front desk team.

You will be working in a fast-paced environment where the customer is at the center of everything we do. You will be responsible for providing a world-class customer-facing service while offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn significant commission!

What we can offer you:

• Competitive Basic Salary
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
• Pension and a life insurance scheme
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Confidential legal and support service through BUPA
• Career progression and development opportunities

Responsibilities include:

• Providing high-quality rental services to meet customer needs
• Recognizing and reporting prospective business opportunities and competitor activity
• Selling the company's services and products to achieve targets
• Handling telephone inquiries professionally
• Completing rental administration, vehicle documentation, and damage reports accurately
• Managing cash, vehicles, premises, and ensuring customer safety

Key skills and attributes required:

• Ability to work as part of a team
• Clear verbal and written communication skills
• A positive attitude and professional appearance
• Ability to influence others and respond positively to objections
• Effective time management and task completion
• Ability to prioritize and stay organized under pressure
• Ability to follow procedures and instructions

If you believe you have what it takes to become a successful Rental Sales Agent at Europcar, please apply today!

Note: Agencies - Please do not send speculative candidates or CVs. The company will not consider unsolicited applications.

About Europcar Mobility Group

Europcar Mobility Group is a global leader in mobility services with 75 years of experience. We offer a wide range of car and van rental services worldwide, with a fleet of over 250,000 vehicles, including electric models. Our brands include Europcar, Goldcar, and Fox-Rent-A-Car, catering to different customer needs across over 130 countries.