Rental Experience Lead: Customer Focus & Commission

Avis Budget Group; Manchester; In loco; GBP 24.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

33 days holiday

Discount perks

EAP support

Car rental discounts

Monthly commission

Descrizione del lavoro

Avis Budget Group is seeking a Rental Operations Agent in Manchester. You will own the end-to-end rental experience, from vehicle prep to returns, while delivering outstanding face-to-face service and acting as a brand ambassador promoting our products and services.

The role offers annualised hours with a full-time contract, generous holiday, and the chance to earn monthly commissions as part of a dynamic team dedicated to customer satisfaction.

Competenze

• Genuine can-do, positive attitude.
• Reliable and motivated, eager to improve.
• Excellent communication skills.
• Team-player with collaborative spirit.
• Previous customer service experience welcomed.
• Flexible with annualised hours and varied tasks.
• Full valid driving licence with 12 months’ experience.

Mansioni

• Owning the full rental experience from vehicle preparation, interacting with customers to handling returns.
• Providing excellent face-to-face customer service.
• Being a brand ambassador – promoting Avis products and services.
• Working towards targets to increase productivity and sales.
• Cleaning and preparing vehicles and maintaining the rental car lot.

Descrizione del lavoro

Avis Budget Group is seeking a Rental Operations Agent in Manchester. You will own the end-to-end rental experience, from vehicle prep to returns, while delivering outstanding face-to-face service and acting as a brand ambassador promoting our products and services.

The role offers annualised hours with a full-time contract, generous holiday, and the chance to earn monthly commissions as part of a dynamic team dedicated to customer satisfaction.