Car Rental Operations Agent - Flexible Hours & Commission

United Kingdom Avis Budget UK Limited; Manchester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

33 days holiday inclusive of bank hols

Discount account with perks

Employee Assistance Programme (EAP)

Employee discounts on car rental

Monthly commission opportunity

Job summary

Avis Budget UK Limited in Manchester is hiring a Rental Operations Agent to own the full rental experience from vehicle preparation to returns. You will deliver face-to-face customer service, promote our products, and work toward targets in a fast-paced environment.

The role is full-time with annualised hours and a rotational shift pattern, offering a £26,545 yearly salary plus uncapped commissions. 33 days holiday, employee discounts, and wellbeing support are included.

Qualifications

• A genuine can-do, positive attitude.
• Reliable and motivated, who sees every day as a chance to improve.
• Excellent communication skills.
• Team-player.
• Previous customer service experience welcomed.
• Flexible as the role is annualised hours with rotating tasks.
• Full valid driving licence with 12 months' experience.

Responsibilities

• Owning the full rental experience from vehicle preparation, interacting with customers to handling returns.
• Providing excellent face-to-face customer service.
• Being a brand ambassador - positively promoting our products and services.
• Working towards targets to increase productivity and sales.
• Cleaning and preparing vehicles to ensure they are presented to customers in a safe, clean, and rental-ready condition.
• Ensuring that the rental car lot is organized and well-maintained.

Skills

Excellent communication skills

Team-player

Positive attitude

Customer service experience

Flexibility

Full driving licence

Job description

Avis Budget UK Limited in Manchester is hiring a Rental Operations Agent to own the full rental experience from vehicle preparation to returns. You will deliver face-to-face customer service, promote our products, and work toward targets in a fast-paced environment.

The role is full-time with annualised hours and a rotational shift pattern, offering a £26,545 yearly salary plus uncapped commissions. 33 days holiday, employee discounts, and wellbeing support are included.