Rental Operations Agent: Customer Experience & Commission

Avis Budget Car Rental LLC; Greater London; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

33 days holiday

Employee discounts

Monthly commission

Job summary

Avis Budget Car Rental LLC in London is looking for a Rental Operations Agent to own the end-to-end rental experience, from vehicle preparation to returns, while delivering outstanding face-to-face service.

This full-time role offers £27,342.00 salary plus commission on a rotational schedule with annualised hours, plus benefits including 33 days holiday, employee discounts and wellbeing support.

Qualifications

• Customer service experience is required.
• Excellent communication skills are essential.
• Be a team-player with a positive, can-do attitude.
• Flexible approach to annualised hours and variety of tasks.
• Full valid driving licence with 12 months' experience.

Responsibilities

• Own the full rental experience from vehicle preparation to returns.
• Provide excellent face-to-face customer service.
• Be a brand ambassador – promote our products and services.
• Work towards targets to increase productivity and sales.

Skills

Customer service experience

Excellent communication skills

Team-player

Positive, can-do attitude

Flexible with annualised hours

Valid driving licence

Job description

Avis Budget Car Rental LLC in London is looking for a Rental Operations Agent to own the end-to-end rental experience, from vehicle preparation to returns, while delivering outstanding face-to-face service.

This full-time role offers £27,342.00 salary plus commission on a rotational schedule with annualised hours, plus benefits including 33 days holiday, employee discounts and wellbeing support.