Rental Experience Lead - Commission & Flexible Hours

United States 1 AB Car Rental Services; Crawley; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

33 days holiday

Employee discounts

EAP provided by Health Assured

Discount on car rental

Monthly commission

Job summary

Avis Budget Group is seeking a Rental Operations Agent in the United Kingdom. The role covers the full rental lifecycle from vehicle preparation to return, with a focus on delivering exceptional customer service and promoting our products. You will work in a fast-paced environment, earning commission based on performance while supporting team goals.

London/West Sussex locations and annualised hours apply. The position offers a competitive salary with commission, and opportunities to grow within

Qualifications

• Customer service experience is required.
• Excellent communication skills are essential.
• Full valid driving licence with 12 months' experience.
• Willingness to work flexible, annualised hours.

Responsibilities

• Own the full rental experience from vehicle preparation to return interactions.
• Provide outstanding face-to-face customer service.
• Act as a brand ambassador, promoting products and services.
• Work toward targets to increase productivity and sales.

Skills

Customer service experience

Excellent communication

Team-player

Flexible/adaptable

Driving licence

Job description

Avis Budget Group is seeking a Rental Operations Agent in the United Kingdom. The role covers the full rental lifecycle from vehicle preparation to return, with a focus on delivering exceptional customer service and promoting our products. You will work in a fast-paced environment, earning commission based on performance while supporting team goals.

London/West Sussex locations and annualised hours apply. The position offers a competitive salary with commission, and opportunities to grow within