Rent Review & Tenancy Compliance Specialist

Confidential; Greater London; On-site; GBP 25,000 - 32,000; Full time

Job summary

Hamptons is seeking a Tenancy Review Administrator to join the Tenancy Review Team in Pimlico, London. You will support the lettings portfolio by conducting market rent reviews and delivering a first-class service to landlords and tenants.

Key tasks include market rent analysis, professional negotiations, and preparing tenancy documentation. The role emphasizes accuracy, compliance, and a strong customer service ethos in a fast-paced environment.

Qualifications

• Experience in lettings, administration or premium customer service is preferred.
• Understanding of the lettings lifecycle and rental valuation principles.
• Excellent communication to build trust with landlords and tenants.
• Confident and diplomatic in negotiations about rental values.

Responsibilities

• Manage tenancy review activity across Hamptons offices and portfolio.
• Engage with landlords and tenants to conduct market rent reviews.
• Perform market rent analysis and provide data-led advice.
• Negotiate tenancy values professionally between landlords and tenants.
• Deliver strong tenancy review outcomes, focusing on retention.
• Prepare and issue tenancy documentation in line with legislation.
• Maintain accuracy and compliance with internal processes.

Skills

Lettings administration

Premium customer service

Communication skills

Negotiation

Attention to detail

Organisational skills

Relationship management

Job description

Hamptons is seeking a Tenancy Review Administrator to join the Tenancy Review Team in Pimlico, London. You will support the lettings portfolio by conducting market rent reviews and delivering a first-class service to landlords and tenants.

Key tasks include market rent analysis, professional negotiations, and preparing tenancy documentation. The role emphasizes accuracy, compliance, and a strong customer service ethos in a fast-paced environment.