Rent and Service Charge Accountant

PHOENIX COMMUNITY HOUSING; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player in social housing is seeking a skilled financial professional to lead the annual rent increase process. This role involves ensuring compliance with legislation and managing rent and service charges collaboratively. Ideal candidates will have substantial experience in financial controls within the social housing sector and possess strong analytical skills. The organization prides itself on resident involvement and offers a generous benefits package, including flexible working options. Join a dedicated team committed to building a better future for the community.

Benefits

Wellbeing Programme

Learning and Development Opportunities

Flexible Working Options

Job Sharing Options

Qualifications

• Experience in designing and implementing financial controls in social housing.
• Ability to analyze financial information and make informed decisions.

Responsibilities

• Manage the annual rent increase process ensuring compliance with regulations.
• Collaborate with teams to set rent and service charges.

Skills

Financial Controls

Rent Accounting

Interpersonal Skills

Risk Management

Financial Analysis

Education

Relevant Qualification

Job description

Reporting to the Financial Controller at Phoenix, this role is responsible for the annual rent increase process, ensuring compliance with legislation, regulation, policy, and best practice.

You will proactively manage the process of setting rent and service charges in collaboration with other teams and colleagues, so good interpersonal skills are vital for this role.

If you have substantial experience in designing and implementing financial controls, particularly in a social housing context, this will be an ideal opportunity.

We are looking for someone who can analyze financial information, make informed financial decisions, and appraise and manage risk. Therefore, rent accounting skills, especially in the social housing sector, are highly desirable.

You should have a relevant qualification to be considered for the role.

Interviews are scheduled to take place in the week of 2 June 2025.

About Phoenix Community Housing

Phoenix is a housing organization with a difference. We’re led by our residents, with a tenant as our Chair and residents as the largest group on our Board. Some housing associations talk about resident involvement; we live and breathe it every day. We believe this is our core strength, and it’s helped us achieve a wide range of accolades and awards.

We’re based in south Lewisham, London, and are proud to be building new homes in our area. We’ve grown as a housing association, managing 1,500 more homes since late 2021, bringing our total to around 7,800.

Our new Corporate Plan will help us deliver on our vision of ‘together building a better future for our Phoenix Community,’ supported by strategies to enhance resident involvement, customer service, sustainability, and ensuring all residents have access to good quality, safe, and affordable homes.

We offer a generous benefits package, including a wellbeing programme, comprehensive learning and development opportunities, and a culture of employee involvement. We also support part-time flexible working and job sharing options to promote work-life balance.

Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups. We expect all staff and volunteers to share this commitment.

We are an equal opportunities employer and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.