Senior Manager, Renewal Sales

Jobs Paloaltonetworks; Greater London; Remote; GBP 91,000 - 136,000; Full time

Job summary

Palo Alto Networks is seeking an experienced Subscription Renewal Contract Manager to lead a multi-region renewal team in EMEA & LATAM. This role focuses on renewing cloud licenses, driving renewals growth, and coordinating cross-functional activities to maximize retention and revenue.

The ideal candidate has a strong renewal background, proven leadership, and the ability to navigate remote and hybrid teams across geographies.

Qualifications

• 7+ years of renewal experience in subscription/Cloud license environments.
• Proven track record of meeting or exceeding renewal targets and growing revenue.
• Experience managing remote and hybrid teams.
• Strong leadership and coaching skills focused on team development.
• Excellent communication and interpersonal skills with clients and colleagues.
• Strong analytical and data-driven decision making.
• Ability to work in a fast-paced environment with changing priorities.
• Experience with CRM systems and sales automation tools.
• Bachelor’s degree in business, Marketing, or related field preferred or equivalent military experience.

Responsibilities

• Develop renewal sales strategies to own and achieve revenue targets.
• Provide coaching, mentoring and training to the renewal team.
• Lead and set performance goals and KPIs for the team and track progress.
• Maintain relationships with channel partners, customers and sales teams across EMEA and LATAM.
• Collaborate with sales operations, data governance and other departments to hit renewal targets.
• Analyze sales data to identify opportunities for growth and optimization.
• Stay updated on industry trends and competitive landscape for innovative sales approaches.
• Achieve revenue and bookings targets as directed by management.
• Increase on-time renewal rates and work with partners to reduce churn.

Skills

Renewal management

Team leadership

CRM systems

Data analysis

Communication skills

Education

Bachelor’s degree in business/marketing

Tools

CRM systems

Sales automation tools

Job description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

We are currently recruiting for an experienced subscription renewal contract Manager with proven experience in a software / Cloud environment to lead a team of specialized renewal representatives in the EMEA & LATAM region. This role requires an experienced, initiative-taking and strategic thinker who has a track record of developing and implementing successful sales strategies and who works collaboratively with their peers and other departments to achieve overall company goals and revenue targets. You will be working to drive growth, customer retention and to identify co-terming, cross-selling opportunities.

We expect office-based employees as we believe being together facilitates casual conversations and those magic moments where we can work on issues and ideas informally. These moments build capability, deepen trusted relationships, and allow our people to feel safe in taking risks and being disruptive.

Your Impact

• Develop and implement renewal sales strategies to own and achieve revenue targets and drive growth in our growth technology segment


• Provide coaching, mentoring and training to the team to ensure their success


• Lead and set performance goals and KPIs for your team and regularly track and report progress


• Develop and maintain strong relationships with channel partners, customers and Palo Alto Networks sales teams across EMEA and LATAM


• Work collaboratively with sales operations, data governance, sales, and other departments to develop on time renewal targets


• Analyze sales data and other tools to identify opportunities for growth and optimization


• Stay up-to-date with industry trends, competitive landscape, and emerging technologies to identify innovative sales approaches and tactics


• Achieve revenue and bookings targets as set by the management team


• Increase on time renewal rates in line with targets set by the management team and identify potential churn customers and working with the outsource partner develop and launch a strategy to ensure contracts are renewed on time

Qualifications

• 7+ years of subscription / Cloud license environment renewal experience, with at least 5 years in a team management capacity


• Proven record of meeting or exceeding sales targets and growing revenue


• Experience of managing remote and hybrid teams


• Strong leadership and coaching skills with a focus on team development and success


• Excellent communication and interpersonal skills with the ability to build strong relationships with clients and colleagues


• Strong analytical and problem-solving skills with a data-driven approach to decision making


• Ability to work in a fast-paced environment and adapt to changing priorities and challenges


• Experience with CRM systems, sales automation tools, and other sales technologies


• Bachelor’s degree in business, Marketing, or related field preferred or equivalent military experience required

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.