Renewals Account Manager

Aaron Wallis Sales Recruitment; Bath; Hybrid; GBP 26,000 - 35,000; Full time

Job summary

An established industry player is seeking a Renewals Account Manager to join their dynamic team in Bath. This role offers a competitive salary with a realistic OTE, hybrid working options, and a clear path for career progression. As a key player in the Renewals Team, you'll engage with existing clients, ensuring their needs are met and fostering long-term relationships. The company prides itself on a supportive culture and regular social events, making it an exciting opportunity for anyone looking to thrive in a fast-paced environment. If you're proactive, organized, and passionate about client success, this role is perfect for you.

Benefits

Clear route for progression

Supportive working environment

Regular company events

Hybrid working options

Qualifications

• Experience in renewals or account management is essential.
• Strong interpersonal and communication skills are required.

Responsibilities

• Manage a pipeline of clients nearing contract end.
• Build rapport and maintain strong relationships with clients.

Skills

Renewals Management

Account Management

Objection Handling

Interpersonal Skills

Communication Skills

Customer Focus

Organizational Skills

Tools

CRM Software

Job description

Renewals Account Manager
Hybrid - Bath
26,000 - 35,000 Basic Salary + 55,000 OTE

About Us:

My client is a leading software company experiencing rapid, continuous growth. As part of their expansion, they've created a dedicated Renewals Team to support and retain their growing client base. Known for an excellent working environment, structured progression, and regular company events, this is a fantastic opportunity to join a forward-thinking business with a great culture.

The Role:

As a Renewals Account Manager, you'll be responsible for managing a high-volume pipeline of existing clients in the final four months of their contract. Your goal is to build strong relationships, understand their experience with the product, handle any objections, and successfully resign them onto a new plan or renewal of their existing service.

What's in it for you?

• 26,000 - 35,000 basic salary

• Realistic 55,000 OTE

• Hybrid working with a Bath-based office

• Clear route for progression

• Supportive and friendly working environment

• Regular company events and socials

• Join a fast-growing team within a market-leading tech business

Requirements:

• Previous experience in renewals or account management

• Ability to manage a high volume of client accounts

• Confident handling objections and overcoming challenges

• Strong interpersonal and communication skills

• Organised, proactive, and customer-focused

Key Responsibilities:

• Manage a pipeline of clients nearing contract end

• Build rapport and maintain strong relationships

• Understand client challenges and deliver solutions

• Handle objections and concerns around renewal

• Resign clients to a new plan or continuation of service

• Accurately update CRM and maintain client records

How to Apply:
Send your CV to (url removed)

This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. (phone number removed). View our Privacy Policy and Candidate Privacy Notice