Removals Move Manager

TipTopJob; West Yorkshire; On-site; GBP 27,000 - 37,000; Full time

Job summary

Red Recruit Global is partnering with a leading Removals and Storage firm to recruit a Move Manager for their Leeds branch. You will coordinate door-to-door shipments, deliver exceptional customer service, and ensure KPIs are met.

Applicants should bring strong communication skills, reliability, and a proactive attitude. You will liaise with agent networks, service suppliers, and internal teams while maintaining accurate documentation and upselling opportunities.

Qualifications

• Exceptional written and verbal communication.
• Proactive and results-driven approach to customer services.
• Strong PC skills including Word, Excel and Outlook.

Responsibilities

• Coordinate complete door-to-door moves and ensure high service standards.
• Provide guidance to customers and monitor consignments worldwide.
• Liaise with agents, clients, and internal departments to meet needs.

Skills

Exceptional communication

Proactive attitude

Excellent customer service

Telephone manner

Microsoft Office proficient

Reliable and punctual

Industry experience beneficial

Tools

Microsoft Word

Excel

Outlook

Job description

About The Role

Red Recruit Global is excited to collaborate with an award:winning Removals and Storage firm. We are currently seeking a dynamic Move Manager to service their customers from their branch in Leeds. This position would suit someone from a very strong customer services background.

Location: Leeds

Salary: A GBP 32,000

Start: ASAP

About The Role

Red Recruit Global is excited to collaborate with an award:winning Removals and Storage firm. We are currently seeking a dynamic Move Manager to service their customers from their branch in Leeds. This position would suit someone from a very strong customer services background.

What Youll Do

As Move Manager, a typical day will involve coordinating the smooth shipment of clients goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers.

Move Manager Primary Responsibilities Include

• Managing complete door:to:door services.
• Offering comprehensive customer service in alignment with KPIs and contractual requirements.
• Liaising with agent networks, service suppliers, and internal departments for operational needs.
• Maximising sales opportunities and upselling products and services.
• Maintaining accurate documentation to company and legal standards.
• Building and maintaining working relationships within the team.

What You Need

Were keen to speak to proactive Customer Services professionals who are organised and results driven.

Skills, Knowledge And Experience

• Exceptional communication skills, both written and verbal.
• Proactive and optimistic attitude.
• Excellent customer service skills and telephone manner.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Adaptability to various tasks and a strong team player.
• Well:presented, reliable, and punctual.
• Industry experience would be a distinct advantage but is not essential.

E: : 906

Keywords / alternative titles: Move Manager, Move Coordinator, Move Consultant, Moving Consultant, Removals Coordinator, Globally Mobility Coordinator, Relocation Consultant, Relocation Coordinator, Removals Account Manager, Client Services Representative, Removals Customer Service Specialist, Customer Success Executive (Removals), Move Customer Care, Removals Project Coordinator, Moveware, Moving, Removals, Relocation.