Remote Website Accessibility Support Specialist

Hrstalentsolutions; Watford; Remote; GBP 37,000 - 40,000; Full time

Job summary

Hrstalentsolutions is seeking a Website Support Assistant to log accessibility issues reported by visitors. This remote, admin-focused role handles documentation, gathers details, and records checks according to a provided plan.

You will not certify conformance or repair code. The job welcomes applicants without prior accessibility experience; training will cover the reporting system, simple checks and escalation.

Qualifications

• This role does not require prior website or accessibility employment.
• Training will cover the reporting system, basic checks and escalation steps.
• Clear writing and patient listening are useful starting skills.

Responsibilities

• Read the visitor’s description in full and identify the page, the step, and observed barrier.
• Collect practical details such as page address, action, device used and error observed.
• Record observations and changes while using approved guidance and plan.
• Keep the case connected to updates and inform the visitor of next steps.

Skills

Clear writing

Patience

Attention to detail

Screen observation

Job description

Hrstalentsolutions is seeking a Website Support Assistant to log accessibility issues reported by visitors. This remote, admin-focused role handles documentation, gathers details, and records checks according to a provided plan.

You will not certify conformance or repair code. The job welcomes applicants without prior accessibility experience; training will cover the reporting system, simple checks and escalation.