Remote Website Accessibility Issue Log Assistant

HRS Talent Solutions; Watford; Remote; GBP 37,000 - 40,000; Full time

Job summary

HRS Talent Solutions is seeking a Website Support Assistant to log accessibility issues found by visitors. This remote or office-based role requires careful note-taking and clear written reporting to help the website team investigate barriers.

You will gather details such as page addresses, observed steps, devices used, and the outcome of simple checks, while maintaining the case record and following approved procedures.

Qualifications

• Gathers practical details of reported accessibility issues.
• Follows an approved plan to log cases and perform simple checks.
• Does not certify or repair; records findings for investigation.

Responsibilities

• Read visitor descriptions, identify page and step, and note observed barriers.
• Record browser/device information and describe errors or missing instructions.
• Keep case records updated and refer to the responsible team for investigation.

Skills

Attention to detail

Clear written communication

Active listening

Job description

HRS Talent Solutions is seeking a Website Support Assistant to log accessibility issues found by visitors. This remote or office-based role requires careful note-taking and clear written reporting to help the website team investigate barriers.

You will gather details such as page addresses, observed steps, devices used, and the outcome of simple checks, while maintaining the case record and following approved procedures.