Remote UK Field Service Engineer – Industrial Cleaning Equipment

ICE; Bedford; Remote; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Private healthcare

21 days annual leave plus bank and HOL

Enhanced workplace pension

ICE Cube discount & wellbeing portal

Life assurance 2x salary

Bonus after 5 years + yearly increases

Holiday buy back scheme

Job summary

ICE is seeking a Field Service Engineer to cover the UK, diagnosing, servicing and repairing a range of industrial cleaning equipment at client sites. You will work remotely, travel to sites, and ensure maintenance tasks are completed to contract SLAs.

The role requires a full UK driving licence, strong mechanical/electrical knowledge, and the ability to interpret technical manuals. ICE offers private healthcare, enhanced pension and 21 days leave.

Qualifications

• Full UK manual driving licence required.
• Experience in field service engineering for industrial cleaning equipment is highly desirable.
• Proficiency in diagnosing, servicing and repairing industrial cleaning equipment (vacuum cleaners, pressure washers, scrubbers, sweepers).
• Ability to interpret manuals, schematics and diagrams to troubleshoot and repair equipment.

Responsibilities

• Provide quality support to customers through courteous and knowledgeable communication.
• Attend and complete all service calls within contracted SLAs.
• Update jobs in real time on central database (SSP) and ensure data integrity.
• Order parts and manage van stock to maintain service readiness.
• Perform planned maintenance and PA tests as instructed.
• Maintain safety standards in line with regulations.

Skills

Field service engineering

Mechanical aptitude

Electrical systems

Hydraulic & pneumatic

Customer communication

IT/tablet usage

Health & safety

Troubleshooting

Education

Certified Industrial Maintenance Mechanic

Certified Maintenance & Reliability Professional

Tools

Diagnostic instruments

Hand tools

Power tools

Tablet/diagnostic software

Job description

ICE is seeking a Field Service Engineer to cover the UK, diagnosing, servicing and repairing a range of industrial cleaning equipment at client sites. You will work remotely, travel to sites, and ensure maintenance tasks are completed to contract SLAs.

The role requires a full UK driving licence, strong mechanical/electrical knowledge, and the ability to interpret technical manuals. ICE offers private healthcare, enhanced pension and 21 days leave.