Remote Trust Strategy & Operations Leader

Zekai

Greater London

Híbrido

GBP 90.000 - 130.000

Jornada completa

Hace 7 días

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Descripción de la vacante

ElevenLabs, a remote-first AI research and product company, is seeking a leadership-oriented professional to strengthen Trust & Safety operations across the org. You will design and implement systems that streamline trust workflows, support risk analysis, and enable responsible growth.

You will partner with Product, Operations, Legal, Marketing and Engineering to drive insights, dashboards, and risk reporting.

Formación

4+ years in Security, Trust & Safety Ops, or Risk Ops at a high-growth tech company.
Proven track record building end-to-end data collection, analysis and execution.
Experience working cross-functionally with Policy, Legal, or Safety teams.
Analytical, proactive problem-solving and ability to handle ambiguity.

Responsabilidades

End-to-End Process Management — Build and maintain strategic automations and standardized processes that support trust and safety functions, promoting consistency across the org.
Cross-Functional Collaboration — Partner with Engineering and Growth teams to drive initiatives that enhance trust infrastructure.
Leadership Partnership — Serve as a trusted advisor to leadership, delivering strategic insights and actionable recommendations.
Data-Driven Strategy — Oversee analytics across trust functions; identify risk patterns and improvements; build dashboards and insights.
Reporting & Analytics — Lead the design and management of dashboards, reports, and KPIs that measure trust and safety performance.