Remote Travel Concierge & Planner

Getaway Travel Agency; Manchester; Remote; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Professional growth

Job summary

Getaway Travel Agency USA is seeking a Remote Travel Services Specialist to guide clients from trip planning to safe return. You will manage travel arrangements, respond to inquiries, and resolve challenges with professionalism.

Based in sunny Arizona, the company prides itself on personalized service across the country. Manchester, United Kingdom, is the local context for this role, offering remote work with flexible hours.

Qualifications

• Excellent communication skills—written and verbal.
• Background in customer service, ideally in travel, tourism or hospitality.
• High attention to detail, strong organizational habits, proactive mindset.
• Tech-savvy and able to learn new booking systems quickly.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across channels in a timely and professional manner.
• Assist clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information on destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and collect feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.
• Promote Remote flexibility—work from anywhere with hours that fit your lifestyle.
• Highlight exclusive travel perks and access to industry discounts.
• Support ongoing professional growth with training and team guidance.
• Be part of a passionate community focused on building dreams and memories through travel.

Skills

Customer service

Communication

Attention to detail

Tech-savvy

Tools

Booking systems

Travel tools

Job description

Getaway Travel Agency USA is seeking a Remote Travel Services Specialist to guide clients from trip planning to safe return. You will manage travel arrangements, respond to inquiries, and resolve challenges with professionalism.

Based in sunny Arizona, the company prides itself on personalized service across the country. Manchester, United Kingdom, is the local context for this role, offering remote work with flexible hours.