Remote Travel Concierge — Flexible Hours & Perks

Getaway Travel Agency; Sheffield; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Exclusive travel perks

Ongoing training and support

Job summary

Getaway Travel Agency is looking for a Remote Travel Specialist based in Sheffield, United Kingdom. In this role, you will assist clients with travel arrangements, ensuring a seamless experience from planning to return home. Responsibilities include responding to inquiries, modifying bookings, and providing accurate travel information.

The ideal candidate will have excellent communication skills, a background in customer service, and a passion for travel. Enjoy flexible remote working and exclusive travel perks as part of our dedicated team.

Qualifications

• Background in customer service ideally within travel, tourism, or hospitality.
• Proactive mindset with strong organizational habits.
• Ability to learn new systems and booking tools quickly.

Responsibilities

• Respond to client inquiries across various channels.
• Support clients with booking modifications and cancellations.
• Provide accurate information regarding travel documentation.
• Follow up with clients to confirm travel plans.
• Address concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service background

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

Getaway Travel Agency is looking for a Remote Travel Specialist based in Sheffield, United Kingdom. In this role, you will assist clients with travel arrangements, ensuring a seamless experience from planning to return home. Responsibilities include responding to inquiries, modifying bookings, and providing accurate travel information.

The ideal candidate will have excellent communication skills, a background in customer service, and a passion for travel. Enjoy flexible remote working and exclusive travel perks as part of our dedicated team.